We've sent out a few dozen units now, and only a few have had problems so far (there are several people who have received them who are not part of this forum, doing private testing for us). This is exactly why we wanted to rev the manufacturing process up a little slower at the beginning... fundamental manufacturing problems can be caught early enough in the process, allowing bulk shipments to be free of issues.
In 2 of the problem cases (where their P2V main board has had a capacitor pop), a short circuit in the "junction board" has been the culprit (the P2V cable plugs into this, and power is split off to the gimbal, and a flexible cable is sent to the camera). We thought that the assembly process quality control system that we've put in place was pretty tight, but obviously there was room for improvement. We had been testing for continuity along each of the 4 conducting cables going to the camera, but were not testing for shorts through all permutations of connections (i.e. testing for short circuits between every possible connection on the barrel connector that inserts into the camera). This thorough test has been added to the QC process at two separate stages, so this problem should be a thing of the past now.
We have around 25 gimbals that were ready to go out today, but the string of problems that were reported over the past few days have set us back while we evaluate the issues and send out replacement parts. Order #XXXXXXX365 and beyond have several new quality control checks instituted to ensure that the problems made aware to us will not be present anymore.
Next week, if all goes as planned, not only will I be back in Canada to finally pump out all of the supporting material that everyone needs, but we'll also be able to ship out a more significant number of gimbals. Stay tuned for more info soon.
Thanks,
Keri