NEWS ABOUT BATTERY BACKPACK !!
Kyle O'Rourke <[email protected]>
9:44 PM (11 minutes ago)
Greetings,
Its important that you read this notice about the Mayday Battery Backpack that you were recently shipped to ensure continued safety.
The short version:
1) Do not let the battery drain too low, don't operate the Mayday using the Battery Backpack for more than 30 minutes,
2) Be sure you have the latest firmware,
3) We will be eventually replacing your battery backpack, please contact us with any questions.
The long version:
We have received reports of inadvertent recovery system deployments and have traced the cause down to an interaction that happens during a low battery condition. The rest of this note details what we believe is happening, as well as what we are going to do to fix the issue.
During regular use, the Battery Backpack performs its job flawlessly and without error. After approximately 40 minutes of use the battery is supposed to be recharged. The reported issue seems to be when the battery is at the end of its usable discharge cycle.
After about 40 minutes of use the battery is depleted and the voltage drops. When the input voltage cutoff inside the Mayday is exceeded, the Mayday shuts down. However, since there is now no longer a load on the battery, the voltage rises back up again, and the Mayday restarts. Power-cycling of non-latching battery systems is a well-known issue, and the Mayday is designed to continue operating through power losses and brownouts.
The problem is that most common servos exhibit a 'twitch' in one direction when power is applied. When the battery depletes, it will start to power cycle the Mayday as the battery drops and rises again. Over several on and off cycles, we believe that this servo 'twitching' eventually causes the parachute system to release (the Mayday itself is not firing the parachute.)
So as long as the battery is properly charged, there is no problem. We did not initially latch the power because we believed that some power, even intermittent power, was preferable to no power -- and the reported issue never came up in testing.
Regardless, we have a reported issue, and we believe that the current design does not live up to the quality standards we have set for North UAV products. We plan to upgrade the Battery Backpack's design to include a larger battery, and a microprocessor-controlled power management system so that the power will not continuously cycle when the battery is depleted. We will be sending replacements to everyone who has already received their battery backpack.
If you have any questions at all, please don't hesitate to email us at
[email protected] or call us anytime at +1
(925) 548-2672.
Sincerely,
Kyle O'Rourke
[email protected]