How many on here are having trouble like me contacting the DJI North America tech support either by phone or e-mail. In recent weeks, DJI has changed their phone support line to a pre-recorded message and at the end of that message, it tells you that due to "extremely heavy call volume", they are unable to take your call and to try back later. It then hangs up on you. I have also sent them two e-mails on their support page, and still have not heard back from them. I received my new P2V+ bird on Monday May 5, 2014, and today is Thursday May 8, 2014 and have yet to hear back from anyone at DJI regarding my out of the box malfunctioning P2V+. After reading hundreds of posts, and dozens of threads ragarding malfunctioning Phantoms, Phantoms that simply just fall out of the sky, Phantoms that after a few flights lose GPS lock and fly off, and many others, it is appearing that these birds made in China have little to do in the way of quality control and workmanship. All DJI's marketing materials boast about how easy these birds are to fly. For the price we all have had to pay in the form of $1,300 or more for these, plus add on extras, then couple that with down time, repairs and the lack of communication and support from DJI, I can see why Colin Guinn had such a difficult time working there. I am considering contacting an attorney in the neighborhood of the DJI North America offices in Los Angeles to seek a possible class action injunction against them for several actionable causes. I'm sure it won't take long for this attorney to acquire a long list of potential plaintiffs either after reading many of the posts on here. It's too bad DJI is unable to address its customers concerns anymore via phone support and even via e-mail. It's like they just pulled the plug on communications and support. I know guys who were just livid about flying their quads enjoying life in the outdoors and posted hundreds of messages on Phantom Pilots, but after repeatedly experiencing failures, damaged craft, down time and lost aircraft, they quit flying DJI products and went to other competitors after having enough. I have printed out all my posts regarding my frustration and lack of support with DJI and recommend to anyone else who is experiencing similar frustrations do so as well. Granted, there are many who have no problems. But, it is inevitable that if you fly your DJI bird enough times, you will experience some form of a malfunction. If you haven't then count your blessings and continue to enjoy what the rest of us are still not able to. Once my brand new out of the box malfunctioning bird is fixed, I do not plan to buy anymore DJI products and could care less about my awards points. I have lost filming at special events I had scheduled and the embarassment of having a brand new bird I still can't fly is just not worth the $1,300 price tag. I welcome your suggestions but if you are posting just to attack, don't bother. Emjoy the day. QJ PS: Remember, I asked the question, "Is a Class Action Law Suit Due Against DJI" Be respectful with your opines.