I just posted this to the Rotorpixel Facebook page:
I know this will be quickly removed but please take a minute first and read it thoroughly and think about what I'm saying.
You really need to start spending even 5 minutes a week writing a real quick update, you are loosing very loyal supporters over in the phantompilots forum. I bought a different gimbal to tide me over until you got somewhat caught up on the backlog. You are obviously a very bright talented individual, now you need to start acting like an intelligent business man. No news to your purchasers seems like you are taking the money and running.
I wish you and and company all the success in the world and will still probably order one of your gimbals in the future, probably after the 3rd axis is available. However, continue with no updates and ignoring emails and your company will fade into oblivion.
I'd like to propose a flooding of their Facebook page honestly stating your opinion of the job that they are doing. I seems that they have made the best of the gimbals "available", but are throwing that edge away by not being business savy. Maybe after deleting a 1,000 posts in a week, all basically saying the same thing Keri will wake up and smell the coffee.