My Drone is already in route. I have a tracking number and everything!! sweet!
There seems to be a huge misconception and it goes round and round this forum and the DJI forum. DJI will ABSOLUTELY honor Refresh, DJI Care, and your Std warranty when using Litchi, Autopilot, Copilot, etc. Heres the kicker, In the case of Refresh, the crash HAS to be PILOT error. The error can not be caused by the third party software. In the case of the std Warranty, you can be using Litchi but any crash must be caused by hardware failure.
When I sent my Drone back, I was sure they wouldn't be able to pull anything off the drone and if they can't prove it was pilot error, it's a no go. However, when it was in its "Damage Assessment" stage, I received a long email with all the details of my flawed flight. The tech knew it was in waypoint mode and had the Height, Speed, Location, and even pictures of the crash. At the end of their assessment it said that the user incorrectly set the last waypoint..Something everyone in this thread already knows well..lol..Anyway, they said that it was clearly user error and therefore covered by Refresh.
The next day, I got an invoice for 99 bucks. I paid it and it shipped a few days later.. I hope that clears up that rumor as it's been going around for awhile and now we all know better for sure!
As a side note, Remember, DJI WANTS Development and Developers using their SDK. Approved vendors(Litchi..etc..) go through lots of testing WITH DJI before they are allowed to be considered a partner developer. Even the developer of Litchi said the same thing on Litchi's Facebook page. They were and are right..