Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

Drones Plus Las Vegas

Discussion in 'Pro/Adv Discussion' started by packerman8, May 4, 2015.

  1. packerman8

    Joined:
    Apr 8, 2015
    Messages:
    113
    Likes Received:
    22
    Location:
    Wisconsin
    Anyone order from them in the past?

    I am wondering if they are good. I am shocked they only accept PayPal payment and can't do it over the phone.. They say they are a sister company of US Hobby.
     
  2. Jacob

    Jacob Administrator
    Staff Member

    Joined:
    Mar 3, 2015
    Messages:
    737
    Likes Received:
    305
    Yes, and US Hobby advertises on the site. Maybe that makes me a little baised, but YouTuber Demunseed seems to think they are great.
     
  3. tcope

    Joined:
    Jan 29, 2015
    Messages:
    3,519
    Likes Received:
    1,387
    Location:
    Salt Lake City, UT
    I ordered.. attempted to order from them. It took awhile to get a reply to an email I sent asking about the status of their stock. Then no further responses. I ordered from RC Depot and had my P3 2 days later. I cancelled my order with US Hobby. On their site they claim they are a premier dealer so they would have P3s as soon as any other dealer. To my knowledge they still don't have any.
     
  4. Jacob

    Jacob Administrator
    Staff Member

    Joined:
    Mar 3, 2015
    Messages:
    737
    Likes Received:
    305
    Yes, as their ad states, they have some in stock now.
     
  5. DrChris

    Joined:
    Apr 18, 2015
    Messages:
    149
    Likes Received:
    76
    Location:
    Memphis, TN
    I ordered there this afternoon after another vendor was unable to deliver my preorder from 4/19. They report both pro and advance in stock. You can order by phone or online, but must pay with PayPal.
     
  6. Flyboy

    Joined:
    Jul 29, 2013
    Messages:
    266
    Likes Received:
    21
    Location:
    Michigan
    I just ordered a P3P with extra battery. It is a US Hobby Company. They said they were in stock. Had to pay with PayPal, but no big deal. Hopefully shipment is quick. I was waiting on a local shop to get them. Saved on tax "for now"....
     
  7. vinnnocc

    Joined:
    Apr 30, 2015
    Messages:
    184
    Likes Received:
    19
    Location:
    USA, CT
    I ordered a P3P with extra battery from us hobby 4-27. Order number 2735. Still haven't shipped mine.

    They said they are shipping just the p3 then when they get batteries they will ship them.
     
  8. Flyboy

    Joined:
    Jul 29, 2013
    Messages:
    266
    Likes Received:
    21
    Location:
    Michigan
    The Drones Plus (a US Hobby Company) website say's it will ship today with he extra battery. We will see. My payment was made to US Hobby.
     
  9. vinnnocc

    Joined:
    Apr 30, 2015
    Messages:
    184
    Likes Received:
    19
    Location:
    USA, CT
    yup just looked on us hobby website. says instock and ships today. wtf. wheres mine.
     
  10. vinnnocc

    Joined:
    Apr 30, 2015
    Messages:
    184
    Likes Received:
    19
    Location:
    USA, CT
    well just got an email. says

    Greetings,Your Phantom 3 should be shipping out within the next few days. Right now we are working from the bottom up on our pre-order list.Please let us know if you have any other questions.
    Best Regards,Alex

    bottom up. thats messed up
     
  11. packerman8

    Joined:
    Apr 8, 2015
    Messages:
    113
    Likes Received:
    22
    Location:
    Wisconsin
    Ordered an advanced tonight through them and cancelled my order with B&H. They promised it would be shipped out tomorrow and I Should have it on Friday. 2nd battery will come later this month or June.
     
  12. US Hobby

    Joined:
    May 4, 2015
    Messages:
    14
    Likes Received:
    1
    We got our shipment of Phantom 3's in today but quite honestly might be out of them by tomorrow once we fulfill all orders. Vinnnocc, I apologize that Alex mentioned a few days, your order will be shipping by tomorrow. Packerman8, I am sorry you were asked to order it on the website, at minimum, you should have been provided a PayPal link to click and pay. I have spoke with the team and will make sure the option is always offered. We prefer PayPal since it offers both the seller and buyer better protection (double protection for the buyer through both PayPal and their credit card company). We had a huge wave a fraud in the recent months and are working on security protocols to make better judgement calls and will start accepting cards over the phone for larger orders again. Unfortunately, when someone use a fraudulent card, the seller has zero protection where as PayPal covers us providing its delivered with a signature.
     
  13. Kman

    Joined:
    Nov 12, 2014
    Messages:
    919
    Likes Received:
    425
    Location:
    San Francisco, CA
    I placed my order April 14th. Confirmation number 2710. I have emailed Alex and Brandon a few times. I was told I would get an email with tracking once shipped. Alex and Brandon said I was first on the list when you received stock and were going to ship them out.

    Still nothing. I come on here and see people say you have them in stock and have been shipping. Has mine shipped? Should I call tomorrow and cancel my order and place it with another forum sponsor here who has them in stock? I'm starting to get a little frustrated.
     
  14. US Hobby

    Joined:
    May 4, 2015
    Messages:
    14
    Likes Received:
    1
    Hi Kman, what is your zip code? I will make sure yours go out tomorrow if it hasn't already today. We literally got them in this afternoon and shipped as many as humanly possible before the FedEx cutoff. The website should be back to say "preorder" instead of "in stock" tomorrow once we confirm remaining inventory. I appreciate you waiting on us, I know there are more and more dealers out there getting in their shipments and we are grateful you kept your order.
     
  15. Kman

    Joined:
    Nov 12, 2014
    Messages:
    919
    Likes Received:
    425
    Location:
    San Francisco, CA
    My order is being shipped to 94103. Order status says "processing" when I log into US Hobby.

    Alex on April 19th said I was at the top of the pre-order list and my order would be going out with the first shipment received. On May 1st I got an email from Alex again saying the large shipment was coming and that my order would ship immediately with an automatic tracking number sent to me via email.

    Let me know if you can ship it tomorrow. If not, no worries, I'll just cancel and order from another sponsor. I just want an honest answer either way. I really want to get some flight time before Memorial Weekend.
     
  16. kjopc

    Joined:
    May 18, 2014
    Messages:
    121
    Likes Received:
    30
    Location:
    Nipissing Township, Ontario, Canada
    I was talking to them today... they got a load of P3s in this morning and the young woman said it was quite chaotic trying to get it all sorted. I'm sure it'll settled as they get the first shipments all done.
     
  17. US Hobby

    Joined:
    May 4, 2015
    Messages:
    14
    Likes Received:
    1
    Hi Kman, found the order and sent an email to the store manager to make sure it goes out.
     
  18. US Hobby

    Joined:
    May 4, 2015
    Messages:
    14
    Likes Received:
    1
    Actually I see your order actually shipped today by FedEx. You didn't get an email with tracking since the full order didn't go out (missing the spare battery). Tracking shows delivery on Wednesday :)
     
  19. Kman

    Joined:
    Nov 12, 2014
    Messages:
    919
    Likes Received:
    425
    Location:
    San Francisco, CA
    Thank you for the follow up! Great news!

    I would love to stop by and say hi at the end of the month. I will be at Lake Mead at my lake house and will be in Vegas/Henderson area. Let me know if this is possible.

    Also, any info on DJI regarding the hard shell backpack that I saw in some prototype Phantom 3 videos on YouTube? If so I would love to order one from you guys.

    Thanks again.
     
  20. vinnnocc

    Joined:
    Apr 30, 2015
    Messages:
    184
    Likes Received:
    19
    Location:
    USA, CT
    thank you hopefuly mine gets shiped out today. zip code. 06516. if it hasnt already.