I've had two orders in a row in the last 30 days completely FUBAR'd with DroneFly. Is it just me?
Towards the end of the year, they were showing white Anti-gravity Props in stock. I ordered, they came. They were black.
Whatever, I mean they are still good props but I'd opened them before I found out, so there wasn't any returning them.
I emailed them and got the proverbial "My Bad"
Then, I order an extra Phantom 2 with a Gimbal and 5 batteries from them, & HeliDirect, for this college demonstration thing I got roped into. I didn't want the kids flying "my" phantom around the gym, ya know. It sits for 4 days with no movement, so I call them and they give me the spiel that the the Gimbals were out of stock. (While they are advertising all over the site they are in-stock and the shipping delay messages were no longer there) They offer to upgrade the shipping, which was cool but they didn't. They just refunded the shipping and send it slow-brown-truck-by-ground.
Their Phantom 2 and battery order shows up yesterday. One Phantom 2, One Gimbal a buttload of packing peanuts and a packing slip. The extra batteries are nowhere to be found. I email them looking for a credit for the missing batteries and now I get the "hang tight, we have to contact UPS for the weight of the box."
Um, the label says 14 lbs. I don't know how much a phantom, gimbal, plus 5 batteries weigh but I sure hope it's more than 14 lbs.
I think I'm totally done with these guys. At this point, I have no clue if I'm ever getting reimbursed for the missing batteries or if this thing is going to go even more sketchy.
At any rate, I really wanted to like these guys. Maybe I just have stinky luck?
GetFPV.Com, Readymaderc, helidirect, dslrpros and profotouav I've also ordered from in the last 30 days and have all gone off without a hitch. Cripes, even firstpersonview.co.uk was able to send me stuff over the big pond before Dronefly could send something that was supposedly in stock, in the states..
I'll update if/when they credit me for the missing batteries but I think I smell more hassle on the horizon.
Towards the end of the year, they were showing white Anti-gravity Props in stock. I ordered, they came. They were black.
Whatever, I mean they are still good props but I'd opened them before I found out, so there wasn't any returning them.
I emailed them and got the proverbial "My Bad"
Then, I order an extra Phantom 2 with a Gimbal and 5 batteries from them, & HeliDirect, for this college demonstration thing I got roped into. I didn't want the kids flying "my" phantom around the gym, ya know. It sits for 4 days with no movement, so I call them and they give me the spiel that the the Gimbals were out of stock. (While they are advertising all over the site they are in-stock and the shipping delay messages were no longer there) They offer to upgrade the shipping, which was cool but they didn't. They just refunded the shipping and send it slow-brown-truck-by-ground.
Their Phantom 2 and battery order shows up yesterday. One Phantom 2, One Gimbal a buttload of packing peanuts and a packing slip. The extra batteries are nowhere to be found. I email them looking for a credit for the missing batteries and now I get the "hang tight, we have to contact UPS for the weight of the box."
Um, the label says 14 lbs. I don't know how much a phantom, gimbal, plus 5 batteries weigh but I sure hope it's more than 14 lbs.
I think I'm totally done with these guys. At this point, I have no clue if I'm ever getting reimbursed for the missing batteries or if this thing is going to go even more sketchy.
At any rate, I really wanted to like these guys. Maybe I just have stinky luck?
GetFPV.Com, Readymaderc, helidirect, dslrpros and profotouav I've also ordered from in the last 30 days and have all gone off without a hitch. Cripes, even firstpersonview.co.uk was able to send me stuff over the big pond before Dronefly could send something that was supposedly in stock, in the states..
I'll update if/when they credit me for the missing batteries but I think I smell more hassle on the horizon.