Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

Error updating firmware v1.2.6 Phantom 3 Professional

Discussion in 'Firmware' started by Andres C, Jun 26, 2015.

  1. Andres C

    Joined:
    Jun 26, 2015
    Messages:
    4
    Likes Received:
    0
    I'm trying to upgrade my Phantom 3 Professional firmware (v1.2.6) but during the process the device show the red light permanent on and the beep sound constant. It error has happened 8 times and I had tried with different SD card. What else can I do?

    PS: Please watch attach video:

     
  2. Morgon

    Joined:
    Aug 15, 2014
    Messages:
    453
    Likes Received:
    64
    Location:
    Glen Burnie, MD
    Your video is private, nobody can see it.

    Out of curiosity, were you upgrading the transmitter, as well? If so, did you still have the transmitter connected to the gimbal?

    When I was updating my own firmware, I thought I would be smart and update it on the transmitter at the same time. The transmitter updated, but made the bird upgrade fail and exhibit the same constant/fast beep you were describing. A reboot after removing the controller allowed it to work.
     
  3. Andres C

    Joined:
    Jun 26, 2015
    Messages:
    4
    Likes Received:
    0

    Thanks Morgon but in my case I installed the Phantom 3 and the transmitter separately (following the DJI instuctions). The second was ok but the first began to do the problem shows in the video. I've been trying more than 10 times and I get always the same issue... Some recommendation?
     
  4. Morgon

    Joined:
    Aug 15, 2014
    Messages:
    453
    Likes Received:
    64
    Location:
    Glen Burnie, MD
    Take the Micro SD Card from the Phantom and connect it to your computer the same way you copied the firmware to the card.

    There should be a text file titled 'P3X_FW_RESULT_AB.txt'. What do the contents say?
     
  5. Andres C

    Joined:
    Jun 26, 2015
    Messages:
    4
    Likes Received:
    0

    Here the .txt report. As you can see all installs are failed
     

    Attached Files:

  6. Andres C

    Joined:
    Jun 26, 2015
    Messages:
    4
    Likes Received:
    0
     
  7. MichaelskyRJ

    Joined:
    Jul 20, 2015
    Messages:
    4
    Likes Received:
    0
    Hi Andre C. I have a same problem. Are you resolved this? Pleaseee help me too. I buy it and i not flying yet ..........
     
  8. MichaelskyRJ

    Joined:
    Jul 20, 2015
    Messages:
    4
    Likes Received:
    0
    Are you from brazil?
     
  9. mskold

    Joined:
    Jul 18, 2015
    Messages:
    6
    Likes Received:
    0
    I have also The same problem i also tried to connect The bird to my computer whit the USB cable
     
  10. MichaelskyRJ

    Joined:
    Jul 20, 2015
    Messages:
    4
    Likes Received:
    0

    So....you resolved? Why you do connect the p3 with your computer. Its not exist any program for him. or exist?
     
  11. mskold

    Joined:
    Jul 18, 2015
    Messages:
    6
    Likes Received:
    0
    no solution found yet !
     
  12. JBARB

    Joined:
    Aug 2, 2015
    Messages:
    5
    Likes Received:
    0
    I'm having the same problem. Anyone know to interpret the log file (P3X_FW_LOG_AB.txt) ?
     
  13. Mostafa Amin

    Joined:
    Aug 2, 2015
    Messages:
    8
    Likes Received:
    0
    i also have same issue, tried more that 10 times and same issue!!!! any help pleASE
     
  14. burlbark

    Joined:
    Oct 6, 2014
    Messages:
    502
    Likes Received:
    16
    Many of us are having the same issue.... with no solution but to smash it with a hammer. I will update if I find a fix.

    Jeremy
     
  15. JBARB

    Joined:
    Aug 2, 2015
    Messages:
    5
    Likes Received:
    0
    Has anyone resolved the problem with the new fw (1.3.20) ?
     
  16. Sheri

    Joined:
    Aug 9, 2015
    Messages:
    4
    Likes Received:
    0
    I'm having the same issue. Does anyone have a resolution to this issue yet?? What file system should the memory card be formatted to? So far I have tried FAT32.
     
  17. Dennis W

    Joined:
    Aug 12, 2015
    Messages:
    4
    Likes Received:
    0
    I'm trying to upgrade the f/w in my Phantom 3 Pro, and getting the D-D-D-D with red/green LED's on the gimbal, followed by a constant Deeeeeeeeeeeee Sound and a solid red gimbal LED.

    Also consistently getting something like this:

    [00618560]Firmware upgrading[5]...
    [00621130][19 00] Firmware upgrade start...
    [00733252][19 00] Firmware upgrade finish failed (step = 3, err = 0xaa).
    [00763321]Done.

    I've tried 3 different SD cards, formatting each in the Phantom, FAT32 under Windows, FAT and ExFAT in Mac OS 10.10.4, extracted the zip file in the native Windows app, using WinZip, using WinRAR, used the native Mac OS program, downloaded clean files more than a dozen times, and still I get the Deeeeeeeeeeeeee and solid red gimbal LED after maybe 10 minutes of the DDDD sound...every time.

    I'm currently running 1.1.9, and can't upgrade to 1.2.6 OR 1.3.2

    There's gotta be some way to hard reset this thing, no?

    Help!?!?
     
    #17 Dennis W, Aug 12, 2015
    Last edited: Aug 12, 2015
  18. JBARB

    Joined:
    Aug 2, 2015
    Messages:
    5
    Likes Received:
    0
     
  19. Dennis W

    Joined:
    Aug 12, 2015
    Messages:
    4
    Likes Received:
    0
    It can't be an iPad or a DJI Go thing, because my iPad isn't even on when I'm trying to update the firmware, and I still get the same error, over and over and over...
     
  20. creposuke

    Joined:
    Aug 28, 2015
    Messages:
    1
    Likes Received:
    0
    Hi,

    I have the same problem.
    Beginning update is ok and after 20secs DEEEEEEEEEE.

    I heard about a firmware it can clean firmware inside the dji. After that you just have to install it again.

    More details on this thread :
    DJI Forum|Who has the 1.1.8 Advanced file

    Someone have this file ?
     

    Attached Files: