Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

DO NOT BUY from phantomfilters.com - Closed?

Discussion in 'Pro/Adv Discussion' started by lambonick, Sep 1, 2015.

Thread Status:
Not open for further replies.
  1. lambonick

    Joined:
    Sep 1, 2015
    Messages:
    6
    Likes Received:
    2
    I bought a set of filters from phantomfilters.com on aug. 15 and still have not received my filters yet. I have contacted phantomfilters 3 times now and have not received one reply about the status of my order. Now I'm only wanting my $24 back but can not get ahold of them. So far I am unimpressed with this company and the way they handle business.
     
    AlmostTan likes this.
  2. chapsrlz

    Joined:
    Jul 5, 2014
    Messages:
    534
    Likes Received:
    87
    Location:
    cdmx
    coming from a user who joined the forum today and his only post is this rant...
     
  3. lambonick

    Joined:
    Sep 1, 2015
    Messages:
    6
    Likes Received:
    2
    I've been a lurker for a while. I only come to warn others.
     
  4. AlmostTan

    Joined:
    Jul 22, 2015
    Messages:
    164
    Likes Received:
    65
    Location:
    San Diego
    He's right. Something happened to Jakob. He used to be very active on here and DJIs forums an his account went silent.

    We were talking back and forth via email and he responded very quickly. Suddenly he went silent there too.

    OP hopefully you paid with PayPal and can open a dispute. This guy used to be really good but I feel like something bad may have happened to him :oops:
     
    lambonick likes this.
  5. lambonick

    Joined:
    Sep 1, 2015
    Messages:
    6
    Likes Received:
    2
    Unfortunately I used a credit card (I was working on the spend requirement for an offer) and didn't even think of using that same credit card through Paypal. I don't know if I can fight for a refund from my credit card company but I will certainly try. I've learned my lesson and will only use Paypal from now on when buying from small, unknown companies.
     
  6. AlmostTan

    Joined:
    Jul 22, 2015
    Messages:
    164
    Likes Received:
    65
    Location:
    San Diego
    Bummer, I hope it works. I don't see why you wouldn't be able to, PayPal just has an easy process.

    Thanks for posting the PSA.
     
    lambonick likes this.
  7. jhoke

    Joined:
    Aug 29, 2015
    Messages:
    12
    Likes Received:
    3
    SO - I dont know the seller, or anything related, but you CAN call the CC company, and file a dispute, which they will investigate - make take 30-90d in some cases, but they will resolve it for you.
     
    lambonick likes this.
  8. Volkhard

    Joined:
    Jun 18, 2015
    Messages:
    125
    Likes Received:
    83
    Location:
    USA, Florida
    You should not have a problem explaining the situation to the CC company and most likely they will open the dispute and take care of the situation. Just call their 800 number and start the process while you have your ducks in the row. (Invoice, your emails etc.)
     
    Gosling1 and lambonick like this.
  9. lambonick

    Joined:
    Sep 1, 2015
    Messages:
    6
    Likes Received:
    2
    Thanks for the reply. I've never had to file dispute through a CC company but will definitely be doing that first thing tomorrow morning.
     
    jhoke likes this.
  10. FDNY_Chris

    Joined:
    Jul 13, 2015
    Messages:
    108
    Likes Received:
    32
    I'd try and reach him on here.
     
  11. AlmostTan

    Joined:
    Jul 22, 2015
    Messages:
    164
    Likes Received:
    65
    Location:
    San Diego
    He's no longer active on here.
     
  12. Hummer

    Joined:
    Aug 14, 2015
    Messages:
    18
    Likes Received:
    1
    I received mine a week ago but they are scratched and bent(creased). I ordered Taco multi coated several days ago to replace them.
     
  13. lambonick

    Joined:
    Sep 1, 2015
    Messages:
    6
    Likes Received:
    2
    When did you order yours?
     
  14. Hummer

    Joined:
    Aug 14, 2015
    Messages:
    18
    Likes Received:
    1
    8-15

    I tried to clean them but it was pointless. My stock UV filter was clear and then when I dropped in a film filter the view was horrible.
     
  15. Jbundy63

    Joined:
    Jun 11, 2015
    Messages:
    623
    Likes Received:
    164
    I got mine in about 5 days after ordering! I got them a couple of weeks ago and have had no problems. Sucks man, hope you get it straightened out.
     
  16. FDNY_Chris

    Joined:
    Jul 13, 2015
    Messages:
    108
    Likes Received:
    32
    Wow that's crazy, I ordered mine beginning of August and got them in like 4 days. Everything looked good. Don't use them now cause I went with PP's 6 pack. Hope he gets back to you and does the right thing OP.
     
  17. ianwood

    ianwood Taco Wrangler
    Staff Member

    Joined:
    Jan 7, 2014
    Messages:
    4,922
    Likes Received:
    1,800
    Location:
    Lost Angeles
    What's his user name? I'll look him up.
     
  18. FDNY_Chris

    Joined:
    Jul 13, 2015
    Messages:
    108
    Likes Received:
    32
    PhantomFilters
     
  19. brianb87

    Joined:
    Aug 21, 2015
    Messages:
    788
    Likes Received:
    148
    No need to be rude, he's just looking for advice. It's makes the forum run.
     
  20. Tony Perry

    Joined:
    Aug 21, 2015
    Messages:
    186
    Likes Received:
    70
    Location:
    San Francisco, CA
    I ordered the 5 pack Wednesday and it showed up Saturday. Great price, decent filters and the packaging is spiffy to boot!
     
Thread Status:
Not open for further replies.