View attachment 56459
Not the best photo, but you get the idea!
So how do you interpret that line in the Safety Guidelines ? Seems pretty black and white to me. Or are you implying that he was never verbally told ?
So I did not do an extensive test (didn't have time), but I did do an orbit and over-rode the automation with stick inputs, did a zip-line and s follow test and all of them worked just fine on the versions listed in my post above. So you might wanna give a roll back serious thought and just stay out for a while and use those batts pretty hard and get your $$$$ out of them.
Sent from my iPhone using PhantomPilots mobile app
I did not roll back anything. I simply don't upgrade anymore. My point was that you could roll back to the previous version and set your battery functionality back.Sounds promising... So did you just rollback the Aircraft firmware or the RC firmware also? I thought they had to be matched to the same version firmware to establish a connection....? If that's true - how do you rollback the RC firmware? I'm assuming it's not possible to roll back DJI Go on iOS - so if I do roll things back, I'll have to fly with just the RC or with Litchi/Autopilot - right?
Unless English is not your first language, you are being deliberately and willfully obtuse, and are pretending to have missed the very obvious point I made. The safety thing has been covered.
TLR the rest of it.I'm going to start by addressing the biggest mistake you made in your post - that if I was in their place, I would do the same thing.... Never in a million years would I treat my customers the way that DJI treats theirs. Insisting that ONLY my batteries are used in my product?
Sure... There are several misconceptions at play throughout this conversation.Just a friendly reminder to keep the discussion educational and not confrontational. So dail it back a few notches and remember to be nice to your fellow operators, you all have the same thing in common or you wouldn't be here. So let get on with the topic.
I personally buy DJI batteries I am not willing to risk my quads to save a few dollars. Certain critical items I will always buy DJI components. I base that on several factors including risk of using an unknown supplier, no warranty claim if something goes wrong and others. YMMV.
What are you referring to in #4. DJI has always discouraged the use of aftermarket batteries (and parts). This is no surprise unless you didnt read the product information. In the days of the P2 they built it into the software so it would know if you used a third party battery and as I recall prevent it from starting.Sure... There are several misconceptions at play throughout this conversation.
1. Misconception #1 - people will use 3rd party batteries and then fool DJI into honoring a warranty claim.
- DJI can tell what batteries you flew with. If it was as aftermarket battery attached - and the battery was part of the root cause of the incident - DJI will know and not pay.
2. Misconception #2 - using an aftermarket part (such as a battery) will void your entire warranty.
- Not true. The aftermarket part is obviously not covered - and any problems that are caused by the failure of the aftermarket part are not covered. But problems unrelated to the use of the aftermarket product are still fully covered!!! (Eg: if you are using an aftermarket battery and the Vision Positioning Sensor falls off your Phantom - that problem is unrelated the the use of the aftermarket battery and it is still fully covered!)
3. Misconception #3 - all aftermarket batteries are crap that is destined to fail
- Some aftermarket batteries (and other products) meet and even exceed the quality of the OEM part it is meant to replace. I believe he customer should be allowed the choice - at their own risk - especially after the drone is out of warranty.
4. Misconception #4 - I am furious that they won't let me use aftermarket batteries.
- Not furious about the decision to not allow them. Just disappointed. I'm angry at the implementation of that decision. It could have/should have been done before the first Phantom 3 was ever sold. They should have warned pilots as soon as they decided to enforce it via firmware - that would have saved many pilots from wasting money in the 2 months leading up to the implementation of the enforcement. There is no way someone can honestly say that existing customers were treated fairly.
What are you referring to in #4. DJI has always discouraged the use of aftermarket batteries (and parts). This is no surprise unless you didnt read the product information. In the days of the P2 they built it into the software so it would know if you used a third party battery and as I recall prevent it from starting.
Tenly, buddy, my friend, are you still going on, this is far beyond venting, listen I'll buy your batteries if you like! Let it goooooo, fly, be happy!
Yes, you have. Over and over. And now the question is, will saying it 10 more times somehow change DJI's behavior? I don't believe that it will. It obviously bothers you, so roll back your firmware, use your batteries in good health, and enjoy your quad. Life is way too short. Or, sell you quad and invest in another brand that hopefully has better customer relation skills and that treats its customers better. Ultimately we speak with our wallets if we want any real change and truly believe in our cause. If not, we are just tilting at windmills.And as I've said over and over - it's not the fact that they've done it. It's the way that they did it. It was rude and disrespectful to their existing customers - most of whom did not know they were doing anything wrong.