Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

WARNING - ushobby-ebay not good to deal with.

Discussion in 'General Discussion' started by Ajginger, Apr 4, 2016.

  1. Ajginger

    Joined:
    Jan 25, 2016
    Messages:
    199
    Likes Received:
    31
    What do I do now? I won and paid for a GL300A controller from ushobby on ebay,
    when it arrived 1 month later, it was a GL300B. ( Already owned one)

    When I contacted them they apologized and offered a $10 refund.
    I asked them to exchange it for the GL300A as they still had one listed for Auction, they assured me that the listing title was a mistake and sorry but they never had the A controller all along and have taken the listing down..

    I said, in that case I would accept a $15 refund and keep this one. ( I figured I could sell it )

    12 hours later I find the same ebay listing for the GL300A controller, using the ' contact seller '

    I asked, " Is this was really a GL300A controller "

    they answered and said : " yes, I just checked, this is really a GL300A "

    I then said : " Well in that case, you need to send it to me in exchange for the wrong controller (gl300B ) that you sent me after I won and paid for a GL300A. If you do this I will still leave positive feedback "

    They said : "sorry the matter was settled when you accepted the $15 refund "

    I said : " I ONLY ACCEPTED THE REFUND AFTER YOU ASSURED ME THAT YOU DID NOT HAVE THE CORRECT GL300A.

    THIS MATTER IS NOT CLOSED UNTIL YOU SEND ME THE CORRECT CONTROLLER IN EXCHANGE FOR THE INCORRECT ONE.

    If you do this, I will still leave positive feedback."

    They have not replied since then ( about 2 days)
     
  2. CaptainDrone798

    Joined:
    Feb 5, 2016
    Messages:
    630
    Likes Received:
    291
    Location:
    Canada
    May be late now, but on ebay you are entitled to a full refund if:

    - The item which arrives is not as described
    - The item is broken
    - The item does not arrive on the date indicated
     
    Squirrel! likes this.
  3. GoodnNuff

    Joined:
    Jun 4, 2013
    Messages:
    1,909
    Likes Received:
    831
    Location:
    Washington State
    Notify Ebay. Did you use Paypal? Notify them as well.
     
  4. GT500BILL

    Joined:
    Apr 2, 2016
    Messages:
    62
    Likes Received:
    10
    File a case on eBay, they will refund or swap it out


    Sent from my iPad using PhantomPilots mobile app
     
  5. Ajginger

    Joined:
    Jan 25, 2016
    Messages:
    199
    Likes Received:
    31
    Just recieved word that they will now do the swap.