Rotorpixel gimbal for Phantom Vision
- Thread starter Shrimpfarmer
- Start date
The Real Adam said:
The part where people who don't own the product in question, don't have the product in question on pre-order, have no experience with the product in question and have nothing constructive to contribute are encouraged to spam the thread apparently.
The Real Adam said:
That would be my business as I see it. Perhaps you should stay in the low-quality World you've become comfortable in.
Some of us have the money and time to wait for top-quality.
Rotorpixel said:
Keri,
I mean you no disrespect but I think that reference had more to do with what you have been communicating on these forums and the inconsistency of your promises. With every update you get people fired up with promises that the product will be shipped out in days or "very soon" or beginning of next week or whatever. It's beginning to feel more like damage control than a real solid commitment to your customers. I completely understand that you want to ship out the best product possible but you have to understand that, after a while and no matter how legitimate the next delay is, it begins to sound a little like the boy who cried wolf. I'm not sure staying silent is the best way to go about it but setting yourself up for impossible delivery dates each time is eroding the faith people have in your word.
I think the issue is about how you have been communicating, not the quality of the product. I don't think anyone doubts that you care because you have demonstrated that you do but it feels like you announced a product prematurely and gave people false expectations. It's obvious now, that months later, the product should have been properly tested and ready to ship (or pretty **** close) before you announced preorders. It feels like you announced it because you wanted to snag business away from Dronexpert and any other potential competitors fully knowing that you were not ready for prime time.
That's the perception to me anyway. Yes, we are living in a society where people have little patience but that is the world and anyone in business, especially in this kind of niche, should be aware of that and conduct themselves accordingly.
disjecta said:
I respectfully disagree.
I knew from my initial reading of the RP website that it was a 'work in process' (my term).
That was clear from the "agreement" I accepted .... that patience meant nothing less than that.
Would I have preferred more communication on progress? Yes!
But two of my three sons are Engineers, and communications are not exactly their strengths. They are best at solving problems.
And I accept that part of Keri as part of the deal.
This isn't Apple and Microsoft, who sell junk to meet a marketing target date, and then fail repeatedly to send out effective patches.
im catching up on posts but I told you all in February this was a clusterfuck company..yes, I called it. I claimed it.
The Real Adam said:
Isn't that amazing .....
You're both "confused" and able to fully understand at the same time! And to the extent you can glean humor from it.
But as I suggested earlier .... what I do with my money is my business.
If I decided to light cigars with it, yours is not an opinion I'd seek.
- Joined
- Mar 2, 2014
- Messages
- 82
- Reaction score
- 1
This discussion is interesting for a relative noob to electronics and quads....cut Rotopixal some slack. This really is sort of cutting edge technology for the masses. Mis-starts should be expected. America was built on small business and innovation. Plenty of cutting edge company's have had difficulty launching a new product. Think TESLA. I'm happy to wait for this device to support a North American Company.
the thing that rotorpixel clearly doesn't understand is there is no "perfect, work out of the box" gimbal. Each and every gimbal that is attached to phantoms is going to be at least a tad bit different. From pilots that go into phantom assistant who tweak their own gains to worn out and cracked dampeners which exhibit different tolerances. What they should do is ship a baseline gimbal setting on a brand new phantom vision and include a software link to whatever board they are using with instructions on how to properly calibrate the gimbal for their particular setup. Clearly they cannot advise on each individual setup, but at least point them in the right direction. This company had potential.. great potential to capitalize on an untapped market...and ****** it up royally.
Petereesha said:
Very few of these American "kids" have even an inkling of what you're talking about here.
Not only are they totally ignorant of the history of manufacturing in the USA, but they have been conditioned to accept low-quality garbage.
Just take a look at the slave-labor fueled companies that are "proudly" American.
autolux said:
I see it as you don't have the money to do what we do, and you have a problem with that.
tizzl10 said:
Well, we do know why you're standing outside the window crying.
I wouldn't buy anything you're selling dude!
- Joined
- Mar 2, 2014
- Messages
- 82
- Reaction score
- 1
Gosh, maybe I don't want to be associated with so many whining bitches. You complaining asses should get a life and if you don't like a product, don't look at it. It's kinda like a the do-good folks complaining about R rated TV....if you don't like it, don't look at it. Of course free speech is where it's at, and Rotopixal is in North America too.
I have no doubt that Kerri is well intentioned and a talented engineer. He really needs an MBA to run the company though. At some point you have to lock the engineers out of the room and start shipping product. Otherwise the tinkering and quest for perfection goes on for ever. There will always be just one more update, one more mod. That being said, perhaps Rotorpixel's engineering should have been a bit further along before taking pre-orders with full payment in advance.
grochester said:
The only people complaining about the wait time are those who don't even have an order placed.
Some of us would simply prefer more frequent updates on progress.
But I have read not one complaint about the wait for an optimally proofed product.
The Real Adam said:
Real Adam, if you are not just trolling to get your kicks, then would you please state if you have or had a RP on order? I have to suspect the answer will be no to both considering your comment regarding the P2V. The P2V is a RTF consumer quad not aimed at the professional drone community. For those who ordered the RP to attain better video footage, they understood the T's & C's. Yes the delays and poor/timely communications could frustrate some who ordered the RP, but they are free to request a full refund.
I am willing to wait for the stable product (pun intended) as the alternatives do not interest me. My money, my choice. Fanboy? I'll let you know after receiving and using the RP.
Similar threads
