I just purchased a new Phantom 4 Pro and have run into some problem updating its firmware.
I had both the flight battery and the RC completely charged and first activated the aircraft.
Then, I went on the DJI Go App and it indicated an update to its firmware was required.
Update: V 01.05.0600 87.8 MB
I connected my iPhone 8 to the Phantom and started the firmware update.
Everything proceeded smoothly.
The updating process got to 99% and stopped.
I left it connected at 99% for half an hour.
Nothing changed.
The exact same thing happened to my Phantom 4 a year ago.
At that time, I called DJI and they attempted to troubleshoot it with me but the problem persisted.
They asked me to send it to them via UPS.
I did and they told me it was ' deemed to be unrepairable ' and they sent me a new one and it has worked perfectly since I got it.
Now....... with my Phantom 4 Pro, I have the same problem.
Anyone out there with any ideas to help me?
Or, am I likely to have to send this one back to DJI too?
I had both the flight battery and the RC completely charged and first activated the aircraft.
Then, I went on the DJI Go App and it indicated an update to its firmware was required.
Update: V 01.05.0600 87.8 MB
I connected my iPhone 8 to the Phantom and started the firmware update.
Everything proceeded smoothly.
The updating process got to 99% and stopped.
I left it connected at 99% for half an hour.
Nothing changed.
The exact same thing happened to my Phantom 4 a year ago.
At that time, I called DJI and they attempted to troubleshoot it with me but the problem persisted.
They asked me to send it to them via UPS.
I did and they told me it was ' deemed to be unrepairable ' and they sent me a new one and it has worked perfectly since I got it.
Now....... with my Phantom 4 Pro, I have the same problem.
Anyone out there with any ideas to help me?
Or, am I likely to have to send this one back to DJI too?