Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

Professional Help Unscrewing lens filter on Phantom 3 4k

Discussion in 'Phantom 3 Help' started by Jennifer Little, Jun 6, 2016.

  1. Jennifer Little

    Joined:
    Jun 6, 2016
    Messages:
    5
    Likes Received:
    0
    Can anyone with experience with DJI Phantom 3 drones please give me advice on how to unscrew the built-in lens filter that ships with the Phantom 3 4k? (It's the same camera and filter on the Phantom 3 Professional and the Phantom 4). I need to remove it to attach ND filters or it is useless for shooting video in daylight. The filter that shipped with my drone is so badly stuck that no one can get it off.

    I tried unscrewing it myself with rubber gloves, a rubber band, a rubber strap wrench, a rubber jar opener the same size as the lens, and finally with channel lock pliers. More recently, I tried lubricating it with silicone gel and repeating the above techniques. That just made it impossible to get a good grip on the filter ring itself.

    I've also taken it to three local camera stores/repair centers, and they all tried to unscrew it with a rubber gripping cloth but didn't get anywhere. They weren't willing to try anything else because they were too worried about liability for damaging the camera or gimbal. I can't find any repair places that are experienced with drones or willing to break this filter off the lens with specialized tools. That is probably the only thing that will work at this point.

    Does anyone know of a drone repair specialist in or near the San Francisco Bay Area who could actually get this lens filter off for me? I've already tried everything else I can think of or have read about.
     
  2. ray rokni

    Joined:
    Jul 14, 2015
    Messages:
    377
    Likes Received:
    138
    The more pressure you put on it, as in pliers, the more stuck out will get.
    Mine was very tough to get off too. I used rubber bands after I used a hair dryer on it for about a minute and then just using thumb and fore finger I managed to twist it off. Don't squeeze it! Good luck. Btw. You are not alone in this issue!!!!
     
  3. Jennifer Little

    Joined:
    Jun 6, 2016
    Messages:
    5
    Likes Received:
    0
    Thanks for the tip! I'm afraid I already bent the filter with pliers and won't be able to get it off without breaking the glass and cutting into the filter with a drill or tiny saw. I'm trying to find a repair person who is willing to do that, but I can't!
     
  4. Jennifer Little

    Joined:
    Jun 6, 2016
    Messages:
    5
    Likes Received:
    0
    I just tried the hair dryer thing, and that doesn't work either.
     
  5. Jennifer Little

    Joined:
    Jun 6, 2016
    Messages:
    5
    Likes Received:
    0
    Has anyone had a good experience sending a drone with a filter that won't come off back to DJI?
     
  6. ray rokni

    Joined:
    Jul 14, 2015
    Messages:
    377
    Likes Received:
    138
    If you decide to break the lens, you can then, using two pliers grab the filter from the inside of the filter, one on each opposing side and twist it off. I suggest you get some one to help you grab the camera from the back so it does not move when you try to twist of the filter.

    I hear dji California repair center is now pretty fast in returning repaired phantoms.
     
    Jennifer Little likes this.
  7. Karanba

    Joined:
    Dec 26, 2015
    Messages:
    312
    Likes Received:
    21
    Thats why I only want snap-on filters, I wish that more sellers make them with rubber ring and glass ND filter, now 80% of them are for replacement of the original screw filter.
     
  8. Fat Daddy

    Joined:
    May 14, 2016
    Messages:
    133
    Likes Received:
    40
    Location:
    Nevada
    I don't know if it will help now, but I just put on a latex glove and it got me the traction I needed. Broke the blade removal tool trying to remove it before I heard about the glove technique.
     
  9. Wolfiesden

    Joined:
    Jan 12, 2016
    Messages:
    1,187
    Likes Received:
    400
    Location:
    Milwaukee, WI, Ft Walton Beach, FL
    I used the wrap around motor grip prop wrench that came with one of my birds. Apply LIGHT squeeze pressure and the filter should unscrew easily.

    This is the one I refer to:
    [​IMG]
     
    dec likes this.
  10. Emil Cost

    Joined:
    Apr 26, 2016
    Messages:
    20
    Likes Received:
    7
    I had trouble with mine too. I finally got it off by accident. That is to say that I found myself not squeezing tightly but only turning. Here is what I would try if I were in your shoes, and didn't want to break the glass. With a Dremel cutting disk, cut two very thin slots in the outer rim, about 1 mm deep. make sure the two slots are 180 degrees apart. Then take a steel machinists ruler and use it as a screw driver and gently turn the ruler once it's in the slots. This technique will leave only two small slots in the filter ring, so it won't look bad at all. I hope, if you try this approach, it will do the trick for you. Good luck!
     
  11. ikonane

    Joined:
    Jul 3, 2016
    Messages:
    8
    Likes Received:
    5
    I had problems as well. The key is NO PREASSURE only rotate.
     
    dec and MasterBlaster like this.
  12. royster

    Joined:
    Jun 4, 2016
    Messages:
    225
    Likes Received:
    68
    Location:
    Mt.Albert, Ontario, Canada
    The lens cover is so thin as soon as you exerted pressure at 2 points, it bent out of round, why its so hard to move now. As a last measure, the tip above is a good one: Emil Cost- ,Cut 2 shallow slots directly across from each other, then a thin piece of steel across the slots gives you the mechanical advantage, turn it (counterclockwise, eh!) off without doing damage to camera/lens.
     
  13. Matchlock

    Joined:
    Jun 8, 2016
    Messages:
    210
    Likes Received:
    24
    Well, here's my opportunity to help someone after all the help I've received from all the great folks up here on this forum. Now you might find this funny but DJI didn't realize that they've actually given you two free tools with your Phantom 3 and it's as easy as pie to use.

    You know that little plastic ring thingy that looks like a pair of tweezers with a rubber ring inside? Well, that's for holding the motors while you tighten the props on the motor shaft. Well, simply open the jaws of that thing gently, and just enough to wrap it around the outer area of the lens. Keep it right on the edge and just gently turn it with very little pressure on it at all. That lens will unscrew off of that camera just as easy as you please.


     
  14. willavoy

    Joined:
    Jul 11, 2016
    Messages:
    16
    Likes Received:
    7
    Happened to me also. I cut a very thin strip of duct tape, stuck it around the original lens rim and that allowed me more grip to unscrew it. Sure you would get the same result using masking tape or electric tape.

    Sent from my SM-G925F using PhantomPilots mobile app
    [​IMG]
     
    dec likes this.
  15. Frank Candor

    Joined:
    Aug 30, 2016
    Messages:
    9
    Likes Received:
    1
    HI KIDS! the prop wrench worked beautifully! (for me) i was gentle, yet firm(determined?) Thank Goodness i checked with you folks 2nd after waiting for DJI ! Thank You Thank You THANK YOU!!!
     
  16. Matchlock

    Joined:
    Jun 8, 2016
    Messages:
    210
    Likes Received:
    24
    Excellent, and I'm happy that it worked out for you.

    Good luck going forward.

    Bud


     
  17. Trinimon

    Joined:
    Aug 30, 2016
    Messages:
    118
    Likes Received:
    45
    Location:
    Canada
    Coming from the camera world, that prop tool looked just like a stuck filter wrench for my lenses and figured it was worth a try and sure enough it worked. Good to see others have figured that out too. Gotta love this community. :)