Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

dji may replace your crashed P3 if due to battery issue

Discussion in 'Pro/Adv Discussion' started by yorlik, Dec 16, 2015.

  1. tcope

    Joined:
    Jan 29, 2015
    Messages:
    3,506
    Likes Received:
    1,385
    Location:
    Salt Lake City, UT
  2. alokbhargava

    Joined:
    Sep 28, 2015
    Messages:
    5,032
    Likes Received:
    1,620
    Location:
    San Francisco, CA
    Link works for me
     
  3. aka1ceman

    Joined:
    Nov 10, 2015
    Messages:
    461
    Likes Received:
    175
    That is Awesome, I'm glad at least they can address it now because I've seen many links and arguments about not flying unless it was 100%.
     
  4. syotr

    Joined:
    Jul 30, 2013
    Messages:
    894
    Likes Received:
    134
    Wonder if that offer is retroactive for the folks who lost one in the sea or sent in a crashed one and had to pay a large sum to have it repaired?
     
  5. alokbhargava

    Joined:
    Sep 28, 2015
    Messages:
    5,032
    Likes Received:
    1,620
    Location:
    San Francisco, CA
    Great news for all of us. We all knew that there is a problem with battery FW but yorlik could pin it down thru his experiments.

    Cheers!
     
  6. witold

    Joined:
    Jun 26, 2014
    Messages:
    493
    Likes Received:
    102
    Regardless of this issue, DJI manual says we are supposed to fly with 100% batteries. I wonder if they will still honor the warranty when someone crashes during one of their 5 quick flights on a single battery.

    They will obviously cover a true defect so this isn't news. And btw, when my P2 went into emergency landing at 58% battery - but did not crash - it took DJI right around 2 months to evaluate my faulty battery and send me a replacement.
     
  7. tcope

    Joined:
    Jan 29, 2015
    Messages:
    3,506
    Likes Received:
    1,385
    Location:
    Salt Lake City, UT
    Thanks for the info. It's always a hit/miss with DJI (we can't know for sure if they will cover a crash from a defective battery). I'll be calling and sending mine in (as I need to send in my Vision Plus as well). In the meantime, I've picked up another one for my trip to Florida this weekend.

    20151216_173921.jpg

    Picked it up locally for $1209 (P3A with backpack).
     
  8. syotr

    Joined:
    Jul 30, 2013
    Messages:
    894
    Likes Received:
    134
    This is not a faulty battery but a firmware bug which affect all.