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Catastrophic P3P Crash - What Happened?

Discussion in 'Pro/Adv Discussion' started by Philip McNayr, Apr 1, 2016.

  1. Philip McNayr

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    My 3-month old P3P took a powered nosedive last night, hitting the street at 42.1 MPH from a height of 127'. I don't know why it suddenly flew into the street - it's not pilot error as this was my 149th flight since Christmas, and I've totaled 18 hours and 22 minutes of flying this bird. My question is: should I try sending it back to DGI to see if they can run some post mortem diagnosis to determine a cause, or is there a better source or place to send the bird? (Note: the body and battery are so badly damaged I can't get the battery back in it.). Thanks for any help you can provide.


    Sent from my iPad using PhantomPilots mobile app
     
  2. Air Ontario

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    Can you post up your flight logs to healthy drones and
    upload your flight log here and then post a link back here.
     
  3. Meta4

    Meta4 Moderator
    Staff Member

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    If you are wanting to deal with DJI, it would be to your advantage to have some understanding of what went wrong and the knowledge is useful to all Phantom Pilots to prevent similar occurrences.

    Go to http://www.phantomhelp.com/LogViewer/Upload/
    Follow the instructions to upload your flight record.
    Come back and post a link to the report it provides and some of the experienced people here might be able to analyse it and give you an understanding of the cause of the incident.
     
  4. Philip McNayr

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    I will try....I first need to install healthy drones. Thanks!


    Sent from my iPad using PhantomPilots mobile app
     
  5. msinger

    Approved Vendor

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    It would be better to upload your log at the link above instead.
     
    Ramphex likes this.
  6. Ramphex

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    Yeah reviewing the logs will give you a great idea of what possibly went wrong that way you'll have a better idea before being confronted by DJI support.
     
  7. FantomFlier

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    If he can't get the battery back in he won't be able to access the flight log on the quad.
     
  8. DeeX

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    flight logs are also on the tablet.
     
  9. FantomFlier

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    Not the .DAT files.
     
  10. msinger

    Approved Vendor

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    My log viewer can only read TXT logs.