I am anxious to hear the followup re how DJI responds to you. I don't own a P3 yet, and am reading everything I can to learn all about them, then I will make an informed decision before laying down over $1000 for a quadcoptor.
That's a smart way to approach it. I did the same thing. It's early, but I personally don't feel like there is some widespread pattern of issues that should cause concern or reason to avoid the P3. I believe mine was fluke, and a rare mechanical issue that I, and most others, would be unlikely to encounter.
I already received my replacement (since I went through Amazon, I was able to deal with them, not have to go through DJI, at least while I was still under my Amazon return period). They were great to deal with, and I'd recommend going that route just for the awesome customer service (DJI could learn a lot on this front). Was a little anxious easing back into it with the new one, but no problems so far - and I don't anticipate any.
Despite what happened, I think the P3 is just awesome, and an incredibly stable platform, and a ton of fun to fly. I looked at the 3DR Solo, which had some great features, but was a lot more expensive unless you already own a GoPro 4, and as Stephan mentioned, GoPro is said to be coming out with one later this year or next year (a big threat for DJI). The main consideration for me was that from a stability standpoint, and which company has been doing this longer, developed more products, puts more into engineering, R&D, etc, DJI came out as a no brainer. I'm excited to see more competition. It's good for everyone in the hobby, as a consumer. But I'm not really interested in someone's Gen 1 product while they work out bugs at my expense. There is a certain element of risk with this hobby, that I am coming to terms with when you put one of these 400' in the sky. No guarantees, but the P3 seemed to be the safest bet. It is still early in the P3 lifecycle, but I just mean that DJI right now is the more mature company in the drone space. They really do need to tighten up their customer service though - especially with GoPro getting in this market - but thats another topic. Best of luck in whatever you decide!