My recent post here: Not too happy with DJI support and repair service This was about the shoddy service I had from DJI, they have lied to me for weeks just to save themselves on a cheap repair which is their fault, no doubt in that. Anyway, enough was enough so I sent this message to them via their email system. "Your company said the flight landed safely. Only after I sent a video did you accept that it did not. As I said, your company are liars. I have paid the repair so fix the drone and send it back. Failure to do so will end in legal action" They then replied with this. "Dear Jason, If you wish to deny reality that it your right of course. If you keep this opinion I will mark this RMA as refused and have it sent back to you. Hope to have informed you. Kind Regards, DJI Support EU" So, if I keep confirming that the fault was with their system they will not repair the drone even though I have paid for the repair. I really wished they had a UK office, I would then have the ability to take them to court. Needless to say, it won't be DJI I buy next time round.