Battery Issue

[Cadbob]

I was inspecting my craft today and noticed one of the Battery's had small cracking and protrusion from the inside. Should I be concerned? Would DJI replace?

 

[msinger]

That's a known issue with the original P4 batteries. While it's purely cosmetic, DJI might replace it if it's less than 6 months old. Try contacting DJI support.

 

[Cadbob]

Ahhh ok, Thank you msinger. You know now that you had mentioned it I may of read and seen on a post somewhere at one time.
Curious whats causing it to happen, maybe heat related?

 

[msinger]

It's caused by the pressure from the release button when pressed in while removing the battery. I guess the plastic is just a bit too weak.

 

[aaronrivera]

Hey bro same thing happened to me and dji sent me a brand new battery. I havent even opened it yet. But the battery that had the crack came with the drone. I guess it was the first batch that had this prob


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[Cadbob]

Hope I get as lucky [emoji3]


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[Patrick]

Hey bro same thing happened to me and dji sent me a brand new battery. I havent even opened it yet. But the battery that had the crack came with the drone. I guess it was the first batch that had this prob


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i believe the new version with the brighter LEDs has a fix for this issue. one of my original batteries has a hairline crack there not sure if i want to bother sending it in or not.

 

[aaronrivera]

I didnt need to send it in guys!! Thy told me dnt use it and new one will b a replacement.


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[aaronrivera]

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[MacCool]

The old P4 battery CPPT000342 had cracking issues and was replaced by the CPPT000399 version. I note that one of the Amazon resellers is selling these, supposedly brand-new (some dispute about that, apparently) for $105. It's Amazon-fulfilled, so I presume that that means their return policy applies. Link

 

[Cadbob]

Well I ended up getting some 3m Boat Epoxy for the cracked battery and Buying two new ones (Part #54) on ebay for 70.00 each. One of them came out of the sealed box Dead (wouldn't take charge) so I returned and within 2 days had the replacement.

DJI Phantom 4 Battery Intelligent Flight Battery Part # 54 - LiPo 15.2V 5350mAh