When I bought my P3P, the thing that went through my mind was, can I afford to lose $1250. I know that flying a quad copter is like riding a motorcycle, if you do it long enough, sooner or later you are going to crash. It my quad screws up, whether it's my fault, or the birds fault, I'll be pissed, but I'm not going to get on here and bad mouth DJI. Maybe it's their fault, and maybe it isn't. There is no way to know for sure. There are so many electronic signals out there that can screw up one of these birds that we don't know exactly what makes these things screw up. It could be a broken wire, bad solder joint, bad software, interference from something, a component went bad, operator error, it could be a million things that DJI has no control over. When my bird screws up, which I'm sure it will sooner or later, I'll deal with it. Nothing is 100% trouble free. DJI is probably dealing with a bunch of people that crashed their bird or have a non working bird for one reason or another. I'm sorry your quad is not working correctly, but you pays your money, and you takes your chances. Send it back and wait till they fix it. That's about all you can do.