I just chatted online with DJI sales about my 2 extra batteries ordered on the 17th. Although my online order says pending, it is confirmed. The website says batteries will ship 10 to 15 days after payment is confirmed. I asked if they were in stock, Ann from DJI said they were. I was told they would ship after 15 day's, which is Friday. But she also said to re chat on Friday to push for the shipping. I used chat because DJI sales has not yet responded to my emails. Anybody need a job? I think they need more help in shipping.