sending back to DJI -- packaging?

[Smotz]

'lo all. I am sending my bird back to DJI for a repair. They said they are sending an airbill.
What about packaging? Do they send a box? Do I have to handle that on my own?

 

[Richard R]

No box, you're on your own.

 

[Smotz]

That's annoying. My SD card won't stay in. They could make my life easier and send the gimbal .

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[anotherlab]

That's annoying. My SD card won't stay in. They could make my life easier and send the gimbal .

Sent from my SM-G935V using PhantomPilots mobile app

Tape the SD card into the slot or to the back of the camera

 

[Smotz]

Tape the SD card into the slot or to the back of the camera

The p3p is 2 months old. Getting it fixed.

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[Loz]

Wouldn't you then just use the packaging it came in?


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[blackcrusader]

Wouldn't you then just use the packaging it came in?
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If you were sending the whole drone yes but if only sending the Gimble then why pay for extra when a small box would do?

 

[Loz]

P3P 2months old, sending Gimbal only?? Why separate from P3P? Also isn't DJI paying shipping? I think I'm missing something / everything on this


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[Gearbox]

DJI pays shipping both ways . Take the Drone to a UPS store & have them pack & Box it , there is a charge .
Its is easy just to get box big enough & just use good packing . They will send it back in a plain box with the egg crate type packaging as the original box it was purchased in .& you have a shipping box if it ever has to go back .
You can send it back in its original box , as long as it is put in another Plain box , not sure you will get you original package box back .
I would not separate the Gimbal from the Drone , let them do all the work .