problem with the dii phantom and arris cm2000

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I have the v4 of the arris and dii phantom
I connected the gimbal to the phantom like the user manual I've
got with the disk but the gimbal doesn't powered on.
but if I take the wire that connect between the gimbal and the phantom and switch the sides so the side that needs to connect to the phantom actually connect to the gimbal and the arris works!
but no well as he needs.

hope you understand me and know the solution
THX!
 

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