You owe him an apology
No way I would have repeated the nastiness he posted!Quote the lunacy next time.
It was taking down by administrator , thank you !! Have a good day flying a broken drone with no service provided !!
Sorry and good luck..
I will add that with over a 100,000 unit this is only happening to a very SMALL fraction of units. I know this doesn't help the fact if you're on of those users. But you have to looks at the big picture. This is caused by over torque of the drivers at the factory. They have been in the process of calibrating these drivers so this doesn't happen again.
You have to remember that people are also using this excuse after using thread lock and or installing prop guards and over tightening screws. As someone in this thread stated it's about 20 people right now, with over 100,000 units in the air, it truly is such a small number.
20 people? That's nonsense - it's going to be a much bigger problem for DJI once people start noticing the defect. From DJI's own forums http://forum.dji.com/forum.php?mod=viewthread&tid=23532
there is a poll with 44 people out of 166 having the issue. In the absence of any other data, that should be a concern. You claim 100,000 others are flying their Phantoms happily without cracks - I say the vast majority haven't even checked for issues.
And I doubt it's torque for the majority of these cracks - the plastic is just way too thin in the areas cracking and simply can't handle the load.
Interesting to know that a shell replacement from DJI will likely not fix the real issue in the long term. 6-8 weeks for an identical shell replacement with a re-torque. Nice.
If your part of the company maybe you should be proving yourself !! Instead of name calling and denile !!20 Verified, like I posted people are jumping on the bandwagon trying to get shells replaced that is clearly user error. Have you seen what thread lock will do? Have you seen how much torque people think they need to apply when using prop guards?!
I have two units, one with 150+ flights and another with 60+ . I have no issues on both of them. You can believe it or not, I'm not here to prove anything.
My first unit developed cracks but I was able to return it to the hobby store. I have zip ties on the new unit now and I loosened the screws just a bit to try to prevent it from happening again. I guess if it does have to be sent in, I really just want to know that the new shell put on doesn't suffer from the same manufacturing defect. If mine cracks again I would be ok with sending it in if I knew the replacement shell would not have the same issue.
If your part of the company maybe you should be proving yourself !! Instead of name calling and denile !!
Every consumer has the right to know if your having issues with your products and what or when you think this issue will be resolved !! Instead you attack people for asking question and then tell em ! Since you don't own one I have nothing else to say !!
Sounds like a company that's passing the buck !! Also by the time you get it back from service the warrenty is expired !!
Exactly my concern. I have cracks in the two rear inside stand-offs - don't see the point in sending it back for a 2 month turn-around for it just to be replaced with a case that has the same design flaw. I'll just cable tie the 2 arms myself and hope the issue doesn't get worse.
You obviously don't understand what over tightening screws can do to the shell. Go ahead and use zip ties, if you think that's a better option than fixing the issue.
Man it's not really rocket science - it's pretty obvious what over tightened screws can do. And my screws were not over-torqued in the first place.
You seem to be applying your prop guard annoyance to all the cracks that are developing.
Please note where I said 'seem'. You brought up thread lock and prop guards for these stress guard issues in an earlier post, and you've stated that these issues are related to over-torqued screws.Nope not at all please show where I stated that?
Please note where I said 'seem'. You brought up thread lock and prop guards for these stress guard issues in an earlier post, and you've stated that these issues are related to over-torqued screws.
Have you seen one of the 20 verified units? Did your service department say it was because of over-torquing...is that the official DJI stance?