Mine does not lock up when I hit "go fly" but when I'm in some setup menus it has locked up. I'm just afraid it will lock up if I made camera adjustments during flight.
This is what DJI support replied to me, not very clear or reassuring on the outcome...
Gretchen (DJI)
Dec 29, 01:52 HKT
Dear David,
Thank you for contacting DJI Technical Support.
We are grateful receiving your concern. Could you give a try to reboot everything the power it on.
Refresh the DJI Go App by connecting the Remote Controller on the DJI Assistant on your computer.
Return-to-Home will function as long as its properly set up. When the connection is break or loose between the Aircraft and Remote Controller it has a three seconds allotted time to reconnect again.
Thank you for cooperation and I hope I was able to cover your concern.
Best Regards,
Gretchen
DJI NA TECHNICAL SUPPORT
Tel Support: +1(818)235 0789 / Mon-Fri 7:00AM-5:00PM(PST)
Online Support:
DJI Support - Here for You
David
Dec 24, 09:57 HKT
Products:
Phantom 4 Pro
Name: David xxxxx
Location: North America
Email:
xxxxxx
Subject: What happends when DJI app lockup/freezes on
P4P+ ?
Message:
This is regarding my
Phantom 4 Pro+ with built in screen on controller. There is no option to restart the app as it launches automatically when the controller is powered up and the screen was frozen and not responding at all.
Yesterday when I was going through some settings on the app it quit responding to touch commands and gave me an error message "unfortunately the DJI app has stopped".
The touch screen would not respond and all I could do it turn off the controller.
The drone was sitting on my kitchen counter top a few feet away and had GPS lock/connected to controller but I didn't have the props on inside the house. I was just setting up some flight/camera options.
This really concerns me as what if the built in app locks up or freezes during flights? I would assume since the bird would lose signal from controller it would initiate a RTH since there would be no controller to drone signal.
Hopefully after I restarted the controller in the even this occurs it would reconnect and I'd regain control of the quad?
Any help or suggestions is greatly appreciated.
I've been flying other drones for about 18 months but this is my first DJI product so I'm still reading, watching and learning every day.