Hello there. I am relatively new to drones. Purchased one for my workplace two months ago and love it (Phantom 4). We use it for aerials weekly and have never had any issues whatsoever. I loved it so much that I went out and bought a personal one, a new Phantom 4 from DJI. However, right out of the box and after charging both controller and battery, immediately upon startup, the controller beeps non-stop and flashes red (again, it is fully charged). Through the DJI Go app, I am presented with the error: Remote Controller Image Transmission Initialization Error. Hardware Malfunction. Contact DJI Support for Repairs. I was able to update the firmware on the drone and controller, and when I do it on the controller, it DOES change to green once completed, but won't connect. And when I power off the controller and then on, continues to beep and blink red non-stop. Please tell me I am missing something. Literally out-of-the box, never flown. I searched far and wide to find this community and ask for your input. In addition, I tried to link to controller manually but had no luck. Figured I would ask you all before going through DJI support. Thank you in advance!