Hey guys
So just recently I went on a three week holiday from Australia to England. I decided to take my DJI phantom 3 advanced with me. Prior to leaving I did a test flight and it flew fine. When I arrived in England I tried to use it however I had "no signal transmission error" on my iPad air 2. I tried using it on my Samsung S7 but that also didn't work. I ended up spending several hours online to DJI SUPPORT (trying to update firmware, using different SD cards etc) however I was informed that the issue could not be fixed and I would have to wait till I was back in Australia to get it repaired.
So at this point I was quite annoyed at DJI.
I'm now back in Australia and I have sent the bird off to get fixed. A few days after being sent I received a $289 AUD bill to fix the gimbal. DJI wrote in the quotation that the bird is out of warranty.
Let me be the first to say that I have never crashed the drone. I have emailed them back disputing the cost but would like to know what other people's experiences have been with this.
Thanks
Sent from my SM-G935F using PhantomPilots mobile app
So just recently I went on a three week holiday from Australia to England. I decided to take my DJI phantom 3 advanced with me. Prior to leaving I did a test flight and it flew fine. When I arrived in England I tried to use it however I had "no signal transmission error" on my iPad air 2. I tried using it on my Samsung S7 but that also didn't work. I ended up spending several hours online to DJI SUPPORT (trying to update firmware, using different SD cards etc) however I was informed that the issue could not be fixed and I would have to wait till I was back in Australia to get it repaired.
So at this point I was quite annoyed at DJI.
I'm now back in Australia and I have sent the bird off to get fixed. A few days after being sent I received a $289 AUD bill to fix the gimbal. DJI wrote in the quotation that the bird is out of warranty.
Let me be the first to say that I have never crashed the drone. I have emailed them back disputing the cost but would like to know what other people's experiences have been with this.
Thanks
Sent from my SM-G935F using PhantomPilots mobile app