I love the videos the Phantom 4 can produce. Its impressive flight and video characteristics seem intuitive and easy to use. I want the benefits of the Phantom's 4K video, with its sport tracking, intelligent mapping and long, far, high flights. But after dutifully setting up and charging my Phantom 4 and the controller, my enjoyment is overcome with conflicting firmware update methods, and with its colorful lights flashing, My Phantom 4 gets off the platform, but only after I've had enough, and I pick it up, to put it away for a while. If I hand't already 'confirmed' I was going to use it (hoping the blades would spin to life), I would carefully box it up, request a return and say good bye. But I can't, I now own it. I hate to say it, but I'm 'stuck with it'. And so I will persist. I have to, otherwise The Phantom 4 will soon be a fancy shelf sculpture. If anyone can help me please, to get the Phantom 4 to come out of its hiding and rotate to life, I will greatly appreciate it. Please, no scolding of how dumb I am, you don't know me, please, only real attempts to help. Until then, at least for the next 15 minutes, I will enjoy my fully charged, and easy to use, old 1080 video flyer, thank you, Jon.