Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

Issue with dashware - anyone seen this?

Discussion in 'Photos and Video' started by biondi, Sep 2, 2014.

  1. biondi

    Joined:
    Apr 24, 2014
    Messages:
    13
    Likes Received:
    0
    Hi,

    Just wondering if anyone else has experienced this problem when using dashware. After creating a video with it I'm seeing occasional jerky output. For instance after 10 seconds, about 16 seconds and throughout the video (link below). It's like the overlay just 'peels off' for a second. I've just used the default video options.

    https://www.youtube.com/watch?v=xVMRakExM8o

    Thanks,

    Matt
     
  2. Lowepg

    Joined:
    Aug 25, 2014
    Messages:
    90
    Likes Received:
    2
    Location:
    Raleigh, North Carolina
    That actually looks a bit like the output I was getting when I tried to create output video from a Mac.

    Mine was occurring like every 2-3 seconds though...

    My guess is something is interrupting the encoding process on your computer....
     
  3. rrmccabe

    Joined:
    Jul 2, 2014
    Messages:
    1,647
    Likes Received:
    358
    Location:
    Ankeny, Iowa
    I have had it happen in the Dashware process as well as video upload. I have one Vimeo right now I am replacing which is far worse than yours.

    But I have only seen it happen once directly out of Dashware. Just redoing it fixed the issue.
     
  4. biondi

    Joined:
    Apr 24, 2014
    Messages:
    13
    Likes Received:
    0
    Yeah, it's all a bit disappointing (this was my first attempt at creating an overlay video after purchasing dashware) - the original is definitely ok and I've tried to create a video from it three times now, all with the same jerkyness. Admittedly I haven't tried restarting my windows box before doing it again so doing that now but it's a big box so will be surprised if that's it.
     
  5. biondi

    Joined:
    Apr 24, 2014
    Messages:
    13
    Likes Received:
    0
    Just in-case anyone else is suffering with this problem, I contacted dashware support who replied:

    "We are seeing this on a very small percentage of customer videos. It is an issue with the x264 encoder, and we are working with them to resolve it."

    That doesn't mean a lot to me but I guess I will have to wait until it's fixed.
     
  6. Kelso Kubat

    Joined:
    Oct 12, 2013
    Messages:
    299
    Likes Received:
    0
    Location:
    Frisco, CO
    what happened at 0:23 ????