Not ready for prime time.
I ordered and received a
Phantom 4 Pro Plus. The setup seem to go ok. Went through setup, validation, naming, even a successful update. Then the problems began. I have a regular Phantom 4, and 3 Phantom 3s, so I'm not a newbie. When DJI Go 4 was launched, it would immediately crash. I called support, and as soon as I told the tech that we were trouble-shooting a
Phantom 4 Pro +, he said just return it. He would not even try to trouble-shoot the problem. At that point, I changed my mind about the Pro +, and decided that I would just order a
Phantom 4 Pro. Well, my order is out there somewhere in limbo. Credit card has been charged for more than a week and the online status shows that the unit has not been shipped. DJI does not have an avenue, to check on an order via telephone. I have sent e-mail after e-mail, an no one will answer my question as to the status of my order. I have tried the using
[email protected] to chat, but for the life of me, I can't find a place to type when ask to state my issue.
DJI goes through periods of average to extremely bad service. It doesn't look as if the
Phantom 4 Pro + is ready for release and I can't get a
Phantom 4 Pro to see if it is.
Has anyone used the
[email protected] chat that can tell me what I'm doing wrong. I really can't figure out how it works.
Thanks
Dennis