Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

I need help uploading from the scandisk

Discussion in 'Phantom 2 Vision Discussion' started by tumaloman, Jan 11, 2014.

  1. tumaloman

    Joined:
    Jan 9, 2014
    Messages:
    9
    Likes Received:
    0
    Let me start by saying that I am not very tech savy so any replies need to be pretty basic. I have had my Vision for three days now and have had a pretty difficult time getting things lined out. I believe that I have solved most of my problems except with the SD card. I have used both the card that came with the Vision as well as a 32GB I purchased. I formatted both cards in the camera and have taken both stills and movies. I have no problem downloading them on the Galaxy Tab 3 I use as my monitor but when I try to use the card in a PC I get nothing. I have tried both Windows XP and 7.....neither put anything on the screen to even try to open.
    I have been able to upload from the "album" in the DJI app through DropBox, but this has size limitation and I have to do it on a wireless network because my Tab 3 is wireless only. I really want to be able to use the card.
    If it means anything, I have yet to upgrade the Vision. Because the unit is only a few days old I was hoping that it already has the latest versions. Anybody have any ideas. Thanks Mark
     
  2. amrflyingdude

    Joined:
    Dec 18, 2013
    Messages:
    335
    Likes Received:
    0

    Hello there!

    Are you using a micro SD adapter to go in to USB port or you are inserting the card in to a slot available in your computer?
     
  3. LeoS

    Joined:
    Nov 25, 2013
    Messages:
    747
    Likes Received:
    1
    If you open 'My Computer', doesn't it show a new drive?

    If it does, click on it and go into DCIM folder to find your photo\video files.
     
  4. tumaloman

    Joined:
    Jan 9, 2014
    Messages:
    9
    Likes Received:
    0
    Yes I am using the adaptor. When I insert the disk in the XP and go to My Computer and click on the location of the disk all I get is the "hour glass" and everything freezes up. In 7 (my wifes computer that I don't use much) I normally get a screen that asks how I want to open the file once I put an sd card in.....with this on I get nothing. The last time I tried something popped up and something about not supporting 1080X???? and the whole screen went blank
     
  5. LeoS

    Joined:
    Nov 25, 2013
    Messages:
    747
    Likes Received:
    1
    Have you tried accessing that sd card through your phantom?

    Plug it in the Vision's camera, activate your phantom (transmitter, repeater, phantom and your tablet/smartphone), open your app as you have before... Then click on the icon to view taken pictures (Album?). Does it show the pictures/videos there?

    I worry there's something wrong with the sd card.
     
  6. amrflyingdude

    Joined:
    Dec 18, 2013
    Messages:
    335
    Likes Received:
    0
    There are a couple of things you can try:

    1 - Format the card using windows 7:
    http://www.wikihow.com/Format-an-SD-Card

    2 - Go to the Vision app and make sure you are saving stills in JPEG format not RAW.

    Seems like your PC is not recognizing the files.

    Hope this helps.
     
  7. tumaloman

    Joined:
    Jan 9, 2014
    Messages:
    9
    Likes Received:
    0
    Thank you for all the help. I was in town today and thought I would buy a real reader instead of the cheap adaptor that came with the disk. I plugged that in and everything works great. Thank you again Mark