There seems to be a variety of product problems reported on this Forum. I'm curious if those with product problems.......not pilot error problems, and not problems understanding how to use the product........but either hardware or software or out of box failures or missing items or any other product related problem where you need something from DJI to correct the situation. 1. What is the problem? 2. Have you contacted DJI? 3. Has DJI addressed the issue and how, or are you waiting for them to do something? 4. Are you now happy or unhappy? 5. If you're happy, what seemed to work best to get the problem resolved? My goal here is to be constructive and share the experiences and successes. Hopefully we can all get our problems taken care of and be happy customers.