Glitch when flying my brand new phantom 4

How come when I fly my phantom 4 it glitch do I need a fast SD card or take it off wi-fi or take it back

Sent from my SAMSUNG-SM-G935A using PhantomPilots mobile app
Are there glitches in the video when you play it back? The card they shipped with your Phantom should be compatible, so if it does it with the one which came with it, you can rule the SD card out.
 

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