In the other thread, didn't he agree to get his remote controller repaired? That's the part that confused me.
DJI's policy states the following:
"Within 7 calendar days of purchase if the product has a manufacturing defect."
Had he continued down that path and not agreed to send his remote controller in for repair (assuming he already did that), then I think PayPal might help. But, it then seems DJI would need to prove if the issue was caused by him or a manufacturing defect. It seems he needs to send in his remote controller either way (even if PayPal does step in to help).
Personally, I would like the entire unit to be swapped out too. But, a policy is a policy.