I took a new SD card and made a few videos without formatting on my p3s. It worked fine. I tried another new card and it would not play the videos . Unable to play. So I opened my app and hit format. No options , It said completed. I hit ok. Then tried to record again but won't show photos or video. Can not play file. A friend with an Autel has the same problem. They will show on the phone but not on a player. Why did some play and not others? How does it format on the app? For pictures and video? Or. I don't get it. My video player shows pics and videos no problem but not any taken from the drone. .