pgaucher said:I have no issue bringing this to the public eye. I will wait to see what their response is first. If it is not to my satisfaction, I will elevate this to all social media outlets if necessary. If that doesn't work, a lawsuit in Hong Kong should send a strong signal. I live there so it's not to much of an issue for me. I've already spent $5000 on their products, what's an extra $10 000 on a lawsuit which could prevent serious injuries (or perhaps worse). Let's just hope they have the slightest sense of accountability and responsibility.
I feel for you. It sucks to lose such a large investment because of faulty equipment. I'm afraid that you stand no chance with a lawsuit however. Beyond the fact that the expense of filing a lawsuit would cost more than what you are trying to get replaced, the burden of proof you have to overcome in this scenario is insurmountable. You would need to prove that it was in fact a problem with the Phantom and NOT user error, outside factors (wind), third party attachments, etc. Unless you had some sort of data/telemetry logging device that showed this, DJI has a reasonable defense. It sucks, but it is true.