So I fired one off about, letting us down, business built on discontinued products, etc...response:
Pat (DJI Support)
6月22日 CST23:48
Dear Michael,
Thank you for contacting DJI Technical Support.
We appreciate you sharing your thoughts towards our support for the
Phantom 4 Pro aircraft as well as the availability of its parts on our Online Store. This is definitely not the kind of experience you're expecting here as you're relying on the unit and you need to keep it in the air. Allow me to assist you so we can have this issue resolved.
In regards to your inquiry, currently, the Phantom 4 Series Intelligent Flight batteries are currently out of stock at our Online Store. What I am going to do here is I will communicate with our Inventory Department to see if we have stocks available at our facility. If you're interested in this route, please provide the following information and we will get back to you accordingly.
1. Complete Shipping Address (No PO Box. Kindly send us your complete shipping address to avoid further issues for shipping):
House/Flat No./Building and floor:
Street:
City/Town:
Province/State:
Postal/Zip code:
Country:
2. Quantity of the battery that you'd like to purchase:
Looking forward to your response.
Thank you for choosing DJI.
Best Regards,
Pat
DJI Technical Support
Website:
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