I bought my Phantom 4 on the release date and had a problem with the Gimbal. I took it back to apple and they verified this and exchanged it. This was the end of March. My new Phantom had the horizon issue so I opened a ticket and the sent me a RMA for return. 2 weeks later i get it back and they charge my DJI care account 182.00. I sent them an email asking why this was not covered under warranty. The reply was: "Thank you for contacting DJI NORTH AMERICA, according to your RMA xxxxxx the reason why the DJI Care Account was charged is because there was actual damage to the aircraft which otherwise would not have been warranted repairs." This is absolutely ridiculous! I have a total of 3 short flight with this phantom 4 totaling 7 minutes. I asked them to tell me where the damage was. The bird is 100% pristine. WOW!