pyrophantom said:Isnt it ridiculous we have to do this though - its almost as if the software has been updated but not tested properly.
gpauk said:pyrophantom said:Isnt it ridiculous we have to do this though - its almost as if the software has been updated but not tested properly.
Shock, horror.... DJI not test something fully? No, could never happen......
F6Rider said:I emailed DJI Calif about this issue and this is the response I received.
Jorge G. (DJI Technology)
Apr 14 08:47
Dear *******
Thank you for your email. Go to settings on the Vision App Phone and there is a new feature "Rename SSID of Range Extender". Put the number of the "Current SSID" onto the "New SSID" field, confirm the last 6 digits of the Mac address on the physical range extender as instructed by the app.
You can reach our phone support by calling 818-235-0789. Our hours of operation are Monday through Friday 9:00 AM to 5:00 PM (PST).
We will do our best to help you resolve this issue.
Thank you.
Customer Service Representative
Seems the new feature messes with the wifi link and connects the phone directly to the bird, thus shortening the range to 30', I did this and wonder of wonders I now have video again.
F6Rider said:I emailed DJI Calif about this issue and this is the response I received.
Jorge G. (DJI Technology)
Apr 14 08:47
Dear *******
Thank you for your email. Go to settings on the Vision App Phone and there is a new feature "Rename SSID of Range Extender". Put the number of the "Current SSID" onto the "New SSID" field, confirm the last 6 digits of the Mac address on the physical range extender as instructed by the app.
You can reach our phone support by calling 818-235-0789. Our hours of operation are Monday through Friday 9:00 AM to 5:00 PM (PST).
We will do our best to help you resolve this issue.
Thank you.
Customer Service Representative
Seems the new feature messes with the wifi link and connects the phone directly to the bird, thus shortening the range to 30', I did this and wonder of wonders I now have video again.
guyatl2000 said:After being on hold for 1:40, I finally got through to DJI support in LA. The guy that answered told me that there has been an issued with 1.0.39 with some Samsung devices but was not aware of a massive problem with many other android devices. I get the impression that Hong Kong has no idea what is going on. I suggested that the folks in Hong Kong need to look at this blog and some of the recent ratings that 1.0.39 is getting on Google Play. If guess if you stick your head in the sand long enough, it will go away???
peterlindsay said:I tried to go from v2.0 back to v1.8 and had nothing but issues. The assistant would not recognize my batteries and said the were not DJI batteries. I had to go back up to v2.0 and repudiate battery software as well.