Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

DJI Service - overall satisfied

Discussion in 'Phantom 4 Discussion' started by RPP, Aug 4, 2016.

  1. RPP

    RPP

    Joined:
    Jul 29, 2016
    Messages:
    172
    Likes Received:
    41
    Location:
    California
    When the new DJI Phantom 4 from Adorama landed at my door the battery was dead on arrival. I had two options. One, return the package to Adorama for a replacement. Two, ship the dead battery to DJI for a repair/replacement. Since I had ordered the kit with an extra battery and the second battery was just fine, I decided on Option 2.

    DJI was prompt to attend to the issue. It took 12 days in all for the roundtrip to DJI and back.
     
Loading...
Similar Threads - DJI Service overall Forum Date
DJI CUSTOMER SERVICE number General Discussion May 31, 2017
The Good, The Bad & the Ugly: State Farm, A Crash & The Black Hole Known as DJI Service General Discussion May 23, 2017
DJI Service, A happy ending... :))) Phantom 4 Pro Discussion May 5, 2017
Dji customer service horrible General Discussion Apr 24, 2017
Standard Please share recent DJI service turnaround Phantom 3 Help Apr 5, 2017