This site offers batteries for DJI drones at discounted prices. EasyDroneParts
When I received the battery and saw that it was not OEM I tried to call and set up a return for refund. Upon calling the 18774155676 number, I was informed through the automated voicing that you cannot speak to a real person directly, you have to email them at [email protected]. I emailed, they responded within a few days and tried to convince me to keep the battery as it was made in the same factory as the OEM DJI batteries were. I declined and asked for a refund, which they sent an email with a link to a google documents form to fill out for the return/ refund process.
Need Help With Your Order?
It has been 2 and 1/2 weeks since and I have not gotten back a response or mailing instructions. I have emailed them multiple times and received on reply saying "sorry for the delay, instructions will be sent soon."
That was a week ago.
Their refund policy states you have 30 days. After that they are unable to provide a refund. I believe they are trying to wait out the 30 days and not provide the refund.
Please stay away from this company (so called) if you can.
When I received the battery and saw that it was not OEM I tried to call and set up a return for refund. Upon calling the 18774155676 number, I was informed through the automated voicing that you cannot speak to a real person directly, you have to email them at [email protected]. I emailed, they responded within a few days and tried to convince me to keep the battery as it was made in the same factory as the OEM DJI batteries were. I declined and asked for a refund, which they sent an email with a link to a google documents form to fill out for the return/ refund process.
Need Help With Your Order?
It has been 2 and 1/2 weeks since and I have not gotten back a response or mailing instructions. I have emailed them multiple times and received on reply saying "sorry for the delay, instructions will be sent soon."
That was a week ago.
Their refund policy states you have 30 days. After that they are unable to provide a refund. I believe they are trying to wait out the 30 days and not provide the refund.
Please stay away from this company (so called) if you can.