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REMOTE CONTROLL WON'T TURN ON!!!!!

Discussion in 'Pro/Adv Discussion' started by Dori koldashi, Aug 18, 2016.

  1. Dori koldashi

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    please can anyone help me ??? i tried to update my remote controller of phantom 3 Pro,after update i tryed to restart the remote,like the app sad, Now i cant turn on the remote no lights no sign of live , try it to charghe it but still no lights no turning on,note before upfate everything was fine and fully charged please help me..
     
  2. Neon Euc

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    It might be a long shot but have you thought about opening up the controller, disconnecting the battery cable then plugging it back again? It's something I have never done so I can't be 100% sure if that will work but hopefully an experienced droner will help

    Sent from my Power using PhantomPilots mobile app
     
  3. happydays

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    Maybe you could set out the steps in the order that they happened.

    What state of battery charge had the controller before updating?
    Did you update via the USB port or over the network (mine's old so I have to do the USB updates)?
    Did it go through the normal light signal processes that indicate the update is happening?
    When did the process stop? What light / sound signals were you getting?
    Did the process complete?

    Someone might be able to assist you if we have more information.

    Edit*** Could it be that the battery is just flat? I had an issue at the start where the remote wouldn't accept the charging plug unless it got a good firm push in to pass the 'seal'. It might be just as simple as that?
     
  4. Dori koldashi

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    1-The battery was fully charged
    2-the update finished and said please restart yor remote controller
    3-update via dji go app
     
  5. happydays

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    Ok, so all looks normal. What is happening exactly now when you press the on/off button once?
     
  6. Dori koldashi

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    nothing hapens,no lights no sound nohing,i pres once,i press twice etc nothing even if i put the charger in same thing
     
  7. happydays

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    Is the charger making full contact? Sometimes they are quite difficult to get the plug to seat right in?
     
  8. Dronason

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  9. Dori koldashi

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    yes the charger makes full contact
     
  10. Digdat0

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    Have you tried the bottom combo noted below?

    INFO!!: How to solve RC upgrade problems for P3 GL300A & GL300B Tx

    Solution: It’s possibly because the 1765 module on the remote controller fails updating. So please press these four buttons on the remote controller at the same time, namely, C1, C2, Recording and the Scroll that adjusts ISO, meanwhile, spare another finger to turn the remote controller on (don’t let the other four fingers go), then turn on the app and you’ll be able to download the firmware again and please follow the steps on the app and the remote controller will hence be updated.
     
  11. Dori koldashi

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    Digtad0 i tried but nothing
     
  12. Digdat0

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    What version of the controller do you have? I've read that the A revision allows you to update firmware via USB, wheres the others do not. This could be worth a try?
     
  13. Dronason

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    If it don't turn on at all, there is few chance that a firmware upgrade using USB would run.

    When you charge it, did some lamps on the RC turn on or blink ?
    If you keep the charger attached and try to turn ON the RC, does it turn ON ? Is there any lamps activity?
    If it turn on with the charger attached, you can maybe try to update the firmware again (method indicated by Digdat0, USB stick) or see if the app can connect and indicate you something about the update.
     
  14. Dori koldashi

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    no it wont turn on at all with charger or with out charger no lamps no lights no sound nothing like its dead those at dji support didnt know they sad send it to us to have a look
     
  15. Dronason

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    Sounds not good at all.
    Is it still under warranty ?
    If yes, then I would send it back to DJI.