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!PLEASE HELP! Samsung S6 Rebooting

Discussion in 'Pro/Adv Discussion' started by av8er79, Apr 26, 2016.

  1. av8er79

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    I got a samsung s6 that I have been using for the past 4-5 months since I have owned my P3P. I have had 50-60 flights with no issues. All of a sudden my phone starts rebooting repeatedly!!! It happens before takeoff sometimes and it happens mid flight.

    I Have:
    1. The latest firmware updates
    2. The latest DJI Go app
    3. I have tried Litchi
    4. I have the latest droid OS
    5. I have tried a different usb

    This is driving me nuts! I cannot even fly. I called DJI and they told me it is something to do with my phone.
     
  2. alokbhargava

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    Check USB port/ cable
    Try another device
     
  3. bbfpv

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    Try a factory reset.
     
  4. av8er79

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    I am going to try my wife's iphone later this evening.

    A factory reset on what? There is no way I am going to restore my phone to factory default in hopes of fixing this issue.
     
  5. 4wd

    4wd

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    It will restore all the apps when you log in to your google account.
    However some things like online banking will need setting up again.
    Maybe it's a symptom of an underlying issue with the phone and reset won't help though.
    I would be tempted to get a tablet specifically for it.
     
  6. rene van der meer

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    I have had a S6 and now have a S6 edge. Never had problems.
    Did you try to uninstall the GO app?
    Is there sufficient free space?
     
  7. av8er79

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    No I have not tried to uninstall and reinstall the GO app. I figured that if it is happening with other "fly" apps that it is not app related but I will give that a try.

    I have like 4 gigs free on my phone and a 16gigs on the micro sd . I would assume this is plenty
     
  8. av8er79

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    So I made sure the firmware was up to date (installed again with success)
    I uninstalled the GO app and tried Litchi..........
    Still rebooting!!!
     
  9. av8er79

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    Is there a way to connect the s6 wireless to the controller? Can the other "smaller" usb be used on the controller to rule out the larger port?
     
  10. bbfpv

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  11. av8er79

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    how do i wipe the cache? I am only familir with that relating to an internet browser.
     
  12. bbfpv

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    click the link for step by step instructions.
     
  13. av8er79

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    O, sorry I did not see the link. I am doing it now.
     
  14. keith slagle

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    Just had this same issue on my note 4. Anytime I really used the phone hard like running go app or multi tasking it would get stuck in a boot loop. Until I plug in the charger. Check your battery usage graph in settings mine look like the attached photo. It ended up being a bad battery
     

    Attached Files:

  15. sads45

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    I did not think the Galaxy S6 had a micro sd card ?
     
  16. av8er79

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    It doesn't I was referring to the SD card in the P3P.
    UPDATE:
    I just flew a 15 min flight with no resets. I used a different USB cord (the 3rd one). I uninstalled the GO app and reinstalled.
    I also flew with my wife's iPhone last night with no issues. The issue lies either with the: USB cord, the USB port on my phone which is a little loose, or possibly software related.