I flew my Phantom for the 1 st time in 3 weeks due to high winds the other day. It was a windless day. After about 30 seconds of flight I realized something was terribly wrong and tried valiantly to get it back to me, only to end up crashing hard. It lost altitude quickly and had almost no controls. Every time I tried to use the forward or throttle, it would not respond correctly. I just ordered new props and reset the Phantom to defaults. We'll see if it actually flies again. I also, started a support ticket with DJI, but I hear that they are the worst with customer service... https://www.youtube.com/watch?v=DA7G4ly5ihI Any suggestions?