Hello,
We are having a problem with P4 camera getting stuck in either left or right side.
To start, we are drone and RC shop and repair service, we have sold, fixed and tested anything DJI and many more has to offer.
But now we are facing this challenge. The camera is getting stuck to one side. The IMU calibration, Auto-calibration, pulling camera to one side DOES NOT WORK.
Manual options for gimbal are there to fine tune the position of the camera, so they don't work in this case.
The problem was that the thing went viral on us. One P4 came with that issue. By trying to put finger on the problem, we started replacing parts of the gimbal with the parts from the gimbals we work well.
The problem escalated when we replaced the back board of the camera.
We took the board from the working gimbal, placed it on the troublesome one, concluded that it doesn't' help, and placed it back.
The working gimbal suddenly started acting crazy, rotating (the yaw axis) camera to one side.
We took entire gimbal and placed it to a fully functioning P4 and it still pulled to one side.
We took the back board of the camera from working one, placed it to the pulling-to-one-side P4 and saw that it also pulls to the same side.
We returned it to its original P4 and then it started pulling to the other side.
We haven't tried to replace the flat cable, we tried replacing the entire camera from the working gimbal without success.
The IMU calibration (cold, warm, flat surface), gimbal calibration, yaw adjustment, firmware downgrade, upgrade, rotating gimbal to one side manually, change of aforementioned parts, (vitamins C, lot of sunshine, jiggling the cord, ctrl+alt+del, fresh air, magic words, quoting Harry Potter...) doesn't work.
Has anyone got any similar problem that they managed to get fixed?
The final measure would be returning it to DJI, but being a repair shop that rarely fails to fix them, we would appreciate any insight that might help us.
I may have failed to mention some of the fixing procedures we tried, but let us know your thoughts and we remember them.
The image shows one of the problems. There are worse than that.
Thank you.