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P4 Battery Not Recognized

Discussion in 'Phantom 4 Help' started by MarkNH, Apr 4, 2016.

  1. MarkNH

    Joined:
    Jun 7, 2015
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    I charged the battery then was going to setup the phantom but realized I didn't have a compatible device. Ran the battery down to 50% just letting it set with the lights on. Charged it again and setup the phantom. When I opened DJI assistant hooked to my P4 I just got the spinning cursor and wasn't sure if it was updating or lockied up. I let it run abut 40 min. and the cursor was still spinning. Stopped the job and when I went to charge the the battery it appeared to charge for a minute or 2 then shut off. I put it in the P4 and it doesn't recognize it. The P4 doesn't even turn on with that battery. My other battery is OK. Was it updating and I messed it up.

    Mark
     
  2. John Locke

    Joined:
    Jun 26, 2015
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    Yorba Linda, CA
    Mark, how did you solve it? Did you ship it back to DJI for warranty?
     
    Phantomix likes this.
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