My Camera is out of Focus

Jim Roof · Apr 15, 2017

JCustoms said:
I was shooting 4K 3840x2160 @ 60FPS the file size is 303MB i know it looks like a thumbnail quality i am positive this is the video that came out of the SD card not my ipad as i just uploaded it from my computer, furthermore even the live camera in my tablet is out of focus. Never had the problem with my Mavic Pro or my previous P4P which was traded for this P4P as the previous one had gimbal jerk. I have tapped the screen to focus but image stays out of focus also held the shutter button halfway for focus with no luck, I tried MF same issue. Not exactly sure what's wrong with the camera

The video you posted is not shot at 4K. Even if it was horribly out of focus it would not look like this. This looks like a very very low res video that has been sized up somehow.

When you uploaded it, what did that process look like? You said you 'shared it'. Maybe your 'sharing' opted to make it tiny in a way similar to when I choose to post a photo from my iPhone. I would suggest logging into your YouTube account and doing a direct upload of the video directly from the SD card that was in your bird.

Something very peculiar is going on here.

If you uploaded a high res video to YouTube, the resolution maximum for the video would not be capped at 240p as this one is.

JCustoms · Apr 15, 2017

Thanks Jim will do that. The video will still be horrible and out of focus

KevMo Photog · Apr 15, 2017

Jim Roof said:
The video you posted is not shot at 4K. Even if it was horribly out of focus it would not look like this. This looks like a very very low res video that has been sized up somehow.

When you uploaded it, what did that process look like? You said you 'shared it'. Maybe your 'sharing' opted to make it tiny in a way similar to when I choose to post a photo from my iPhone. I would suggest logging into your YouTube account and doing a direct upload of the video directly from the SD card that was in your bird.

Something very peculiar is going on here.

I'm confused though because he says his tablet is this out of focus as well Jim!

Jim Roof · Apr 15, 2017

KevMo Photog said:
I'm confused though because he says his tablet is this out of focus as well Jim!

Right, but if you look at the uploaded video, it is capped at 240p. That tells me the uploaded video was not high resolution.

JCustoms · Apr 15, 2017

Ok its uploading now from memory card to YouTube directly

JCustoms · Apr 15, 2017

KevMo Photog · Apr 15, 2017

JCustoms said:

at 11 seconds you see the camera try to focus!!!! Something is way wrong with this lense and or sensor! The camera has to be focused all way up as close as it can!

JCustoms · Apr 15, 2017

Should i take it back for an exchange?

KevMo Photog · Apr 15, 2017

I absolutely would JC! Something is not right for sure! If your not doing anything diff than what you did with your other P4P then it's got to be this birds camera!

KevMo Photog · Apr 15, 2017

JCustoms said:
Should i take it back for an exchange?

Do you use a card reader plugged into your computer to download your images from bird? So I mean taking your card out of the bird and putting it into a card reader.

JCustoms · Apr 15, 2017

I take my card out the drone and plug it directly into my MacBook

KevMo Photog · Apr 15, 2017

JCustoms said:
I take my card out the drone and plug it directly into my MacBook

Gotcha! I would send it back man! So sorry you have had to go through two birds now! Wow! You'll freaking love it when you get a good one! Ugh!

JCustoms · Apr 15, 2017

Kev thanks a lot for your patience and guidance. Off topic did u name ur drone?

KevMo Photog · Apr 15, 2017

JCustoms said:
Kev thanks a lot for your patience and guidance. Off topic did u name ur drone?

Ummm, I'm pretty sure I did. But it's been a while. Not sure if updates blank that info or not. In fact I think they do so I may have to do that again. No big deal I guess. But your very welcome JC. Hope you get a good bird this time! I would def love to know what actually is happening on your camera. Are you dealing with DJI or an online dealer?

JCustoms · Apr 15, 2017

Hopefully as they say 3rd time is a charm. Are a Photographer? If so send me your Logo i will make u a shirt and ship it to you as a gift

JCustoms · Apr 15, 2017

Dealing with Best Buy

DanMan32 · Apr 16, 2017

Only 300mb for 4k 60fps? That's way off. Maybe for 1 second of video. 9 minutes at 1080p 60fps typically uses about 4gb for me on P3A. That varies though on the bit rate it happens to decide on.