- Joined
- May 12, 2014
- Messages
- 122
- Reaction score
- 19
Hello all,
So I have read on here that some of you are getting shaky video and some are shaking it off as wind or jello effect. So last night I was finally able to get through to DJI online and report the issue with them. I sent them a file that showed the video feed shaking and what looks like jello. They said it could be vibrations, but then I showed them the feed of it sitting on a table doing the same thing. The chat person quickly said that isn't supposed to be happening and sent me a shipping label info this morning and I packed it up and sent it back.........Guess I'll wait to hear from them.
So I have read on here that some of you are getting shaky video and some are shaking it off as wind or jello effect. So last night I was finally able to get through to DJI online and report the issue with them. I sent them a file that showed the video feed shaking and what looks like jello. They said it could be vibrations, but then I showed them the feed of it sitting on a table doing the same thing. The chat person quickly said that isn't supposed to be happening and sent me a shipping label info this morning and I packed it up and sent it back.........Guess I'll wait to hear from them.