Here's DJI's answer....apparently, it's all about the app....
Agent_00 (DJI Technology)
May 18 13:47
Dear Reynolds,
Thank you for your email.
We apologize for the inconvenience and appreciate you reporting this error. We are currently tracking this error and reporting it to our engineers. Unfortunately we do not have any more trouble shooting steps at this time and believe it may require an update. If this is the case our engineering team will release it through Apple's or Android's store when it is ready.
Thank you for your support.
DJI Technology Customer Service