First Update Problem P4

[Mudge]

I have owned my Phantom 4 for a couple of years now. I have upgraded it several times without a problem. Have read a number of posts from guys that have had problems upgrading and couldn't help wondering what they might be doing wrong. Well all of a sudden I am having a problem with the latest upgrade from DJI. I guess it's not "if" it's "when". I use the assistant 2 app as I always do and it gets to about 98% and says the upgrade failed, try again, same thing. Now when the P4 and the remote are on, the light on the remote just flashes red and green. I also tried the DJI app and basically the same thing. I also have the Litchi app but can't get to it because the remote seems to be locked. I have also tried resetting the remote, no joy. I am sure open for suggestions.

Mudge

 

[Bakersfield Quad]

Have you tried to turn on the AC and then RC, then plug into your tablet or phone and see what DJI Go has to say when it connects?

 

[Mudge]

Yes I've tried that and every other combination I could think of. I know it was working just fine a few minutes before the upgrade. I've been thinking of doing a factory reset but I don't want to jump into something I may be worry for.

 

[Alan Russel]

Lets face it, updating to the latest firmware on the P4 is a gamble.

 

[Mudge]

Boy, that's the truth. Thought maybe I might need to update the controller but not sure how to do it or if it even needs to be done.

 

[Alan Russel]

They recommend when updating the firmware to update the RC first, easily done in the App...did you do that first Mudge?

 

[Mudge]

Yes, If that's what gets updated thru the app then I did. The problem comes up even if I try using Litchi.

 

[rene van der meer]

It looks like you haven't update the RC yet. Tap on the update tab in the app.
You may have to start the app a few times to see it.

 

[Mudge]

Thanks for the help guys, appears the problem is solved. It turned out that the controller had not gotten updated. I thought that it had been but apparently the DL got corrupted some how. When I tried again it worked. Can't help being a little paranoid now.